2 of 2 Capacity Planning Jobs in Glasgow

Terraform, or CDK. Introduce automated testing, version control, and repeatable deployment practices. Operational Leadership Monitor KPIs/SLAs including AHT, CSAT/NPS, and abandonment rates via dashboards. Drive capacity planning, incident management, and continuous service improvement initiatives. Stakeholder & Governance Engagement Facilitate executive-level workshops, translating business needs into technical roadmaps. Prepare TCO/ROI analyses, investment cases More ❯

update project plans, RAID logs, and financial trackers Prepare high-quality reports, dashboards, and executive summaries Coordinate key governance forums, including tracking actions and milestones Support resource management and capacity planning Assist with process improvement and standardisation within the PMO function Key Skills & Experience: Proven experience as a PMO Analyst or Project Analyst within financial services or fintech … Strong understanding of project governance, planning, and reporting standards Excellent Excel and PowerPoint skills (experience with data visualisation tools is a plus) Confident stakeholder management and communication skills Experience supporting large-scale data, technology, or regulatory programmes desirable Familiarity with Agile and Waterfall delivery environments This role would suit: An organised and detail-oriented PMO professional with a background More ❯