Head of Customer Service
Glasgow, Lanarkshire, Scotland, United Kingdom
MBM Travel Executives Ltd
KPIs, and continuous improvement What youll bring: ? Experience leading large, multilingual service teams ? Proven success scaling in fast-growth, digital or travel businesses ? Hands-on with CRM platforms (Zendesk, HubSpot) and automation ? Strategic thinker with strong analytical skills ? Empathetic, action-oriented, and comfortable with change Bonus if you have: ? Travel or adventure sector experience preferred, but open to leisure or More ❯
Employment Type: Permanent
Posted: