12 of 12 ITIL Jobs in Glasgow

environments. Strong stakeholder management skills with senior business and technical leaders. Experience balancing operational delivery with transformation programmes. Excellent knowledge of modern ITSM and ITIL practices. Desirable Experience Government, Defence, National Security or other highly regulated environments. Experience supporting digital transformation programmes using GDS-aligned approaches. SIAM or multi-supplier ...

with Jira, Azure DevOps, SAP Cloud ALM or equivalent delivery and defect management tools.Relevant certifications such as SAP S/4HANA, TOGAF, SAFe, Agile, ITIL, PMP, PRINCE2 or cloud architecture certifications.Physical DemandsThe need to collaborate across different time zones means that there is a large degree of flexibility and autonomy. ...

facing communication skills. Multi-lingual capability highly preferred. Desirable Skills & Qualifications Microsoft SC-200 or SC-100. CISSP, CISM, or equivalent certifications. CREST certifications. ITIL Foundation or service management experience. Experience with Google SecOps or other enterprise-grade SIEM/analytics platforms. Why Join Us? Were looking for a leader ...

Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar methodologies If you're looking to join a company that values its people, offers real career growth, and works on impactful ...

technologies (e.g. APIs, ESBs, message queues) Experience designing or integrating with enterprise applications (e.g. ERP, CRM, EAM, CMS) Strong knowledge of service management principles (ITIL) and experience contributing to service design and operational readiness. Demonstrable experience designing solutions that span infrastructure (cloud/on-prem), applications and integration layers. #J ...

servers Experience with storage platforms and backup technologies VMware or Hyper-V expertise Networking and Firewall experience across Cisco and Fortigate Experience working within ITIL-based service environments Desirable: Experience of working within an MSP Linux administration experience. Experience supporting enterprise cloud platforms. Veeam Backup & Replication. ...

such as CISSP, SSCP or AWS Security Specialty. Experience with cloud-native security tooling and compliance platforms. Familiarity with SIEM and security monitoring technologies. ITIL or ITSM experience. Experience working within highly regulated or complex technology environments. Previous experience coaching or mentoring engineers on secure development practices. This ...

Agentic AI, Agile at Scale, DevSecOps delivery, journey-to-cloud, edge computing, low code/no-code solution development, etc. Preferred but optional: • ITIL foundations or higher • Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. ...

technology teams. Strong reporting, documentation, and analytical skills. Excellent communication and stakeholder management abilities. Experience working within large-scale enterprise technology environments. Familiarity with ITIL change management principles and best practices. Preferred Qualifications ITIL Foundation or related Service Management certification. Experience supporting technology modernization or transformation programmes. Knowledge of risk ...

implementations •Conduct & Support root cause analysis and problem investigations •Collaborate & Coordinate with onshore, offshore, vendor, and client teams •Implement & Govern changes in line with ITIL and best practice standards •Produce & Maintain high-quality technical documentation •Contribute & Support release management, environment management, and technical planning activities •Identify & Mitigate risks relating … management, release management, and system maintenance activities •Understanding of client copies, refreshes, and SAP landscape strategies •Experience with incident management, root cause analysis, and ITIL-aligned support processes •Ability to contribute to infrastructure and technical solution design discussions •Strong written and verbal communication skills •Experience producing technical documentation using tools ...

will have a broad understanding of application architecture and full-stack support, combined with proven leadership capabilities, stakeholder management skills and experience operating within ITIL-aligned environments. You should be comfortable balancing hands-on technical involvement with people leadership, service improvement and strategic planning. Essential qualifications and experience: •Proven experience … client stakeholders, third-party suppliers and vendor support teams •Strong documentation, governance and operational process management skills •Excellent communication, planning, prioritisation and organisational abilities •ITIL certification or demonstrable experience working within ITIL-aligned service environments Desirable experience •Experience supporting bids, proposals, RFP responses or commercial estimates •Knowledge of application monitoring ...

weekend implementations where required. Produce technical documentation and operational handover documentation for newly deployed solutions. Manage incidents, problems and changes through ServiceNow following ITIL best practice. Work closely with business stakeholders during projects, incidents and change activity. Key Skills & Experience Strong experience supporting enterprise voice environments. Cisco Unified Communications Manager … Manager and Session Manager. Approximately 5+ years supporting enterprise voice and data environments. CCNP Collaboration level knowledge (certification not essential). Experience working within ITIL environments covering Incident, Problem and Change Management. Experience producing operational and as-built technical documentation. Experience using ServiceNow. Desirable Experience Cisco UCCX IPC Private Wires ...