2 of 2 Inclusive Design Jobs in Glasgow

Senior Service DesignerAbout the OpportunityOur client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation.This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that deliver … meaningful outcomes for users. You’ll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs.The RoleAs a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping innovative products and services for public ...

programmes, ensuring products and services are shaped by genuine user insight. You'll work closely with multidisciplinary teams and senior stakeholders, championing user-centred design from discovery through to delivery. Responsibilities Plan and lead qualitative and quantitative user research across the full product lifecycle. Turn research findings into clear … actionable recommendations for product and design teams. Work closely with designers, developers and Product Managers to shape user-centred digital services. Facilitate workshops and present research findings to stakeholders at all levels. Champion inclusive research practices and accessibility throughout delivery. Mentor and support junior researchers, helping develop research ...