1 of 1 Operations Management Jobs in Glasgow

a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant investment in its technology landscape, the business continues to evolve its IT operations and deliver world class services to its international user base. You'll be joining a firm where technology plays a central role in enabling business performance, resilience, and growth. … external vendors to ensure the platform delivers maximum value and supports business transformation objectives. This role requires a strong understanding of enterprise ITSM, ITOM capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and … on time, on budget, and to high standards ** Gathering and prioritising requirements from stakeholders across the business, ensuring ServiceNow meets evolving user needs ** Driving user adoption through effective change management, communications, and training ** Monitoring platform performance, service levels, and ROI, using data to inform future improvements ** Ensuring the platform remains compliant with relevant security, regulatory, and data privacy standards More ❯