12 of 12 Service Delivery Jobs in Glasgow

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery … allocation to internal teams or term contractors Act as the day-to-day point of contact for customers on all break/fix and service-related issues. Working with the operational Build team to coordinate site access, materials, and scheduling for corrective works, ensuring maximum efficiency ...

analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration management … managing software versions for internal applications. Functional testing This role requires working with third-line teams and development to test application changes. Learning delivery The role includes training and mentoring first-line support staff. Knowledge and experience Over two years' IT support experience A strong focus on service ...

environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues ...

Role: Delivery Lead Location: Remote Type: 06 Months Contract – Inside IR35 Max Rate: 500-550 GBP Per day SC clearance is MUST An experienced delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software … service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure, AWS, GCP) and modern delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting ...

About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden … proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal candidate excels in vendor management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed ...

000+ users, 20+ sites). 3+ years' team leadership experience, including managing complex workloads and delivering large-scale projects. A strong background in service delivery, including managing relationships with third-party suppliers. Up-to-date understanding of data protection, information security, and information governance. Exceptional interpersonal and customer … application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning. Proficiency with Microsoft Office, service desk management systems, and analytical tools — including SQL scripting. What You'll Do Lead, mentor, and manage a team of clinical application specialists, providing ...

simulations, incident response plans and cybersecurity awareness training Preparing reports, documenting findings and recommending improvements to strengthen cyber resilience Supporting proposal development and wider service delivery documentation Where you'll be doing it You'll be joining a long-established advanced systems integrator focused on operational technology ...

pursue new business opportunities across commercial sectors. Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support Present and position value-driven, VAR Solutions and IT solutions including Microsoft 365, Azure, Security, and infrastructure technologies. Collaborate with … Sales, Procurement, and Service Delivery teams to shape compelling proposals. Maintain accurate CRM records, forecasts and activity reports. Consistently meet and exceed monthly and quarterly GP targets and KPIs. Experience and Qualifications Proven track record in new business development within the IT reseller or VAR space. Strong understanding ...

working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present … functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with ...

contract close. Develop tailored VAR and IT solutions aligned to client needs – from infrastructure to Microsoft cloud offerings. Collaborate with pre-sales, procurement, and service delivery teams to create compelling proposals. Maintain accurate sales forecasting and CRM records, contributing to data-driven decision-making. Consistently meet or exceed ...

simulations, incident response plans and cybersecurity awareness training•Preparing reports, documenting findings and recommending improvements to strengthen cyber resilience•Supporting proposal development and wider service delivery documentationWhere you'll be doing itYou'll be joining a long-established advanced systems integrator focused on operational technology and digital transformation. ...

technical stakeholders. Build dashboards and data products that track key business and client metrics. Identify opportunities to improve recruitment efficiency, workforce deployment, and service delivery through data. Ensure data quality, integrity, and compliance across all sources. Mentor junior analysts and contribute to building a data-driven culture across ...