4 of 4 Service Management Jobs in Glasgow

Service Desk Analyst (Intune & Device Deployment) Glasgow | Hybrid (3 days onsite) | 6 Month FTC | £30,000 pro rata | Potential to go Permanent The Opportunity Were looking for an experienced IT Service Desk Analyst with strong Microsoft Intune experience to join a well-established financial services organisation during … period of significant device rollout and end-user technology activity. This isnt a traditional service desk role. Youll play a key part in building, deploying and managing end-user devices at scale , supporting a modern Microsoft environment and helping colleagues stay productive day to day. Were looking for someone ...

enhancing scripts to automate routine tasks and improve efficiency Contributing to resilient infrastructure design, including clustering and high-availability solutions Following established IT service management practices (incident, change, and problem management) Partnering with internal teams to deliver upgrades, enhancements, and infrastructure projects What We’re Looking ...

approach to operational improvement, automation, and incident reduction. Essential Skills/Requirements Strong Linux administration and troubleshooting skills (process, networking basics, logs, package/service management). Solid understanding of server hardware and peripherals (disks, RAID/HBA, NICs, firmware) and how failures present at OS level. Experience … with out-of-band management/lights-out technologies (e.g., iDRAC, iLO, IPMI/Redfish) for remote troubleshooting and recovery. Proven ability to own incidents end-to-end: triage, identify mitigations/workarounds, coordinate with L3/engineering, communicate status, and drive to resolution. Understanding of SRE operational practices ...

working across operating systems (macOS, Windows, Linux). Experience supporting a global developer population and working within a ticketing/ITSM platform (ServiceNow, Jira Service Management, or similar). Please apply ASAP to find out more. ...