IT Support Analyst
- Hiring Organisation
- Hays Technology
- Location
- Glossop, Derbyshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 32,000 Annual
with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. What you'll need to succeed Proven experience in IT support, service desk, or desktop support roles with strong troubleshooting and diagnostic … skills. Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. Good organisational skills ...