1 to 25 of 37 Customer Engagement Jobs in Gloucester

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

Senior Product Manager x2 – Marketing Engagement & Payments Experience We’re hiring two exceptional Senior Product Manager to help shape the future of our digital customer journey. One role will have a strong marketing and engagement focus , while the other will centre on payments and transactional experiences . … Both roles will work at the heart of our product strategy, partnering with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. We’re hiring two Senior Product Managers: one with a Marketing & Engagement focus , responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with a Payments focus , tasked with enhancing our core payments and transactional experience, ensuring seamless money movement and contributing to the strength and trust of our More ❯

occasional client/office travel Your new role.. If you’re looking for an opportunity that will really utilise both your technical expertise and customer engagement skills, this is the role for you. You’ll play a key part of the customer journey where you’ll bridge … articulating the value of both AI and Data solutions. This will include the delivery of engaging demonstrations, providing technical expertise and ensuring alignment between customer needs and available solutions. This is a critical role for the business as they continue to expand their expertise in AI & Data. The organsiation.. … Gen AI, Conversational AI, Machine Learning and AI Operations. Expertise in Data Technologies, including Data Engineering, Data Analytics, Business Intelligence, Data Quality etc. Excellent customer engagement skills, including workshop and demo presentations. Strong experience in a sales/pre-sales role and the ability to communicate with both More ❯

Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation … outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at More ❯

transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy across … each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯

The successful candidate will be responsible for managing the full CRM operational cycle. From managing automation and scalability to implementing efficient and impactful automated customer journeys. Our client supports a multicultural environment with a multilingual team of highly skilled professionals from every continent. The company ranks between the best … and they always recognize the hard work and the impact of their people. Duties and responsibilities: Develop and execute comprehensive CRM strategies to enhance customer engagement, retention, and loyalty. Build and maintain automated customer journeys that efficiently scale across various segments and markets. Plan, set up, create … and execute targeted email marketing campaigns, including onboarding, engagement, retention, and reactivation programs. Leverage data analytics to segment customer databases and deliver personalized communication strategies. Monitor, analyze, and report on campaign performance using CRM and analytics tools to measure effectiveness and ROI. Work closely with cross-functional teams More ❯

growth objectives. You will oversee a team of 30 sales professionals managing a $80M Annual Recurring Revenue (ARR) target across multiple territories, verticals, and customer segments. This role would suit a true VP/SVP sales leader. As a key member of the executive leadership team, you will define … and execute the EMEA sales strategy, foster strong customer relationships, and drive a culture of high performance, accountability, and collaboration. This role offers the opportunity to shape the future of our business in a dynamic and growing region while making a significant impact on company-wide success. Key Responsibilities … professionals, including regional leaders, account executives, and pre-sales experts. • Establish a culture of accountability, performance excellence, and continuous development through mentoring and coaching. Customer Engagement: • Build and maintain relationships with key clients and strategic partners, acting as a trusted advisor to drive customer success and satisfaction. More ❯

a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect More ❯

a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect More ❯

Here at Optum, we are excited to share that we are currently recruiting for a Head of Customer Communications to join us working remotely on a 12-month fixed-term contract. Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled … to developing the next generation of healthcare technology that will truly make a difference What you’ll do You will implement and oversee the Customer Communications strategy at Optum, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis and incident … communications effectively. You will manage the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on the ICE programme and other important business initiatives. In this role, you will regularly communicate with external partners like the NHS, NUG, regional IT departments More ❯

Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, Customer Service, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI, Power … with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development and delivery best practices. Skills & Experience Required … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

new and innovative solutions that enhance our M3 Industry CloudSuite offering and improve our competitive advantage across the industries we serve This is a customer-faci ng role where strong presentation skills are critical, in everything from virtual meetings, customer meetings to the ability to present to a … live audience. You will represent Infor at user groups, customer meetings, and industry even t s to explain solution, our roadmap and direction but also to understand customer needs, challenges, and emerging market trends. Key Responsibilities Own and define the product innovation strategy and technical adoption for specific … technologies (e.g., AI, Machine Learning, IoT) into our Infor M3 Industry CloudSuites. Identify opportunities for new solutions that leverage cutting-edge technology to address customer business challenges. Engage directly with customers to gather feedback, understand pain points, and uncover innovation opportunities. Deliver compelling presentations and product visions to user More ❯

with customers and driving the development of their cyber security roadmap. As a Cyber Security Pre-Sales Consultant, you will be responsible for: Leading customer-facing technical engagements. Develop and articulate cyber security solutions that address customer challenges. Own the development and evolution of the cyber security services … roadmap, ensuring alignment with customer objectives and industry trends. Work with the customer to understand technical capabilities to ensure solutions align with security challenges and business objectives. Technical Requirements: Hands-on experience with security technologies such as SIEM, EDR, SOAR, vulnerability, threat intelligence etc. Experience in pre-sales … solution consulting, or technical advisory roles Proactive mindset and strong customer engagement skills Please apply or contact Olivia at Olivia@ecsrp.co.uk/016765645407 to discuss in further detail. More ❯

by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities Customer Engagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration … Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

gathering to deployment and maintenance Ensure high-quality delivery of product components and systems that meet agreed time, scope, and budget parameters Technical Discussions & Customer Engagement Participate in and contribute to technical discussions with team members, delivery management, and technical leads Support stakeholder engagement by eliciting requirements More ❯

UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing … CRM & Salesforce Lead (B2B) will spearhead the company’s CRM and marketing technology strategy, building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose … first-party data strategies, lifecycle marketing, and targeted communication plans. Strong analytical skills with a test-and-learn mindset, focused on KPIs such as engagement, cohort analysis, and CLTV growth. Ability to thrive in a fast-paced, entrepreneurial setting, comfortable with evolving priorities and innovation. Benefits include: Salary between More ❯

understand and translate business goals into actionable strategies. They will serve as strategic advisors across initiatives involving content management, medical compliance, digital transformation, and customer engagement platforms. Leveraging deep domain knowledge in the Medical and Pharma space, they will guide platform configuration, process redesign, and solution architecture. A … will also guide and support the utilization of niche platforms such as Docuvera for medical and modular content automation, and iEnvision for compliant stakeholder engagement and tracking. Additionally, they will contribute to strategic planning, change management, and training related to technology and process implementation in the medical domain. A More ❯

will be an integral part of the approach to client service - working closely with the claims, operations, analytics and technology teams to drive positive customer engagement and identify opportunities to win business. For this role, you will need to have experience managing accounts in the UK general insurance … a strong preference for relevant claims knowledge. The role will involve: Establish and prepare data-driven reporting for clients, such as Monthly and Quarterly Customer stewardship meetings where appropriate Serve as the main relationship liaison with customers in the UK, quickly building trust and identifying opportunities for continual improvement … Ensure strong customer satisfaction by leveraging effective and proactive relationship management Help in responding to and preparing for RFPs/RFIs from prospective clients Serve as voice of the customer and provide valuable insights to the operations and technology teams to ensure continual improvement and optimisation of outcomes More ❯

Head of Business Applications to lead their D365 CE practice. This is a high-impact leadership role where you’ll shape the future of customer engagement solutions across a diverse client portfolio. The Opportunity: As Head of Business Applications, you’ll: Lead and grow a high-performing team More ❯

footprint and onsite/offshore delivery model. Recent SAP ECC system experience Offshore team leadership experience SAP S4 experience Should be able to understand customer requirement and prepare L4/L5 level process maps and assist Solution Architect in finalising design. Assist customer in testing solution and aware … of all testing phases in SAP activate methodology. Run SAP training for end users. Excellent customer engagement and communication skills(verbal and written). Proven track record of delivery capability and long term assignments Successful candidate will be subject to background and reference checks before joining date More ❯

management (SAM) services. This role involves leading technical engagements with customers, shaping SAM solutions, and driving the development of their services roadmap. Responsibilities: Lead customer-facing technical engagements, including workshops and solution demonstrations Develop tailored SAM solutions for IBM, Red Hat, and HCL software licensing challenges Collaborate with sales … Familiarity with SAM tools such as HCL BigFix for compliance and asset management Ability to communicate complex licensing concepts effectively Proactive mindset and strong customer engagement skills Please apply or contact Tom at tom.scullion@ecsrp.co.uk/016765645398 to discuss further. More ❯

making changes to low-code or configurable applications A background in application & system engineering, software development or technical change and release Excellent communication and customer engagement skills JSON file format understanding A real passion for learning the latest technology and a desire to progress quickly This Software implementation More ❯

The Role Working closely with the Marketing Manager, the successful candidate will help plan and deliver multi-channel marketing campaigns that drive brand visibility, customer engagement, and high-quality leads. From digital content to event coordination, this role offers variety, autonomy and the chance to work with cutting More ❯