15 of 15 Customer Engagement Jobs in Gloucestershire

Product Owner - Salesforce/CRM/Customer Management Bristol or London - 3 days a week onsite up to 67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We're looking for a Product Owner - CRM/Customer Management to join … a dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to … email and SMS, you'll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you'll define, prioritise and manage the product backlog, ensuring each user story supports both customer needs and business goals. You'll work cross-functionally, aligning closely with Engineering, Data, UX/UI, Scrum Masters, and Product More ❯

Head of Customer Experience required on a hybrid basis in central Bristol (a day a week in London needed) Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service … to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements … in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership & Function Build-Out: Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and More ❯

Lead levels available £45k to £95k DoE plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious client to work … look forward to hearing from you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning More ❯

vision ensuring maximisation of RMS to transform how the forces work together, share information and realise the benefits. To represent Gloucestershire Business at specialist RMS system owner meetings, with engagement to evolve and develop the force relationship around product development. To coordinate developments within RMS making sure it remains updated and fully supportive of the operating mode, including holistic … the management of information (MoPI) and data, and associated systems. Collaborating with the force Learning & Development teams, to ensure training and cultural change planning maximises business benefits and user engagement, including data quality. Keeping informed of developments by suppliers ensuring appropriate representation by Gloucestershire Business RMS staff at working and design groups and attend local and national meetings on … regionally and nationally. • Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems • Familiarity with ITIL or similar service management frameworks. • Excellent communication, problem solving • Stakeholder/Customer Engagement and customer service • Demonstrable skills in managing complex workloads and performance delivery. • GDPR, Data Protection awareness • Cyber security awareness • Project Management awareness (Agile, Prince2 or similar More ❯

Minerva vision ensuring maximisation of RMS to transform how all organisations work together, share information and realise the benefits. To represent the organisation at specialist system owner meetings, with engagement to evolve and develop the relationship around product development. To coordinate developments, making sure it remains updated and fully supportive of the operating mode, including holistic management across associated … based practice. Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity awareness Project Management awareness (Agile, Prince2 or similar). More ❯

brand. You will play a vital role in expanding our eCommerce presence. Working closely with the Senior Online Trading Manager, you will maintain and optimise online listings to drive engagement and conversions, enhance digital experiences and site content for a seamless user journey and to stay ahead of digital trends. We are looking for a digital native, someone keen … Online Trading Executive to enrich product information and to ensure campaign launches are executed on time. Work closely with our operational teams to monitor stock availability and help resolve customer issues. Collaborate with our events & cookery school teams to manage availability and calendars, making sure events are listed accurately online and optimised to customer engagement. Work closely with More ❯

Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you … ll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is … listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing More ❯

with customers, suppliers and partners. May superviseothers or make decisions which impact the work assigned to individuals or phases of projects. Understands andcollaborates on the analysis of user/customer needs and represents this in their work.Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approachto issue definition and resolution.Demonstrates effective … practice and knowledge required for own work.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection and MoPI (Management of Police Information) awareness. Cybersecurity awareness. Some knowledge More ❯

Location: Gloucester (Full-time on-site) Salary: Competitive DOE + 6% Bonus, 25 Days Holiday, Clearance Bonus Security Clearance: Active Enhanced DV Clearance Required Key Skills: Team Leadership, Customer Engagement, Data Science, DevOps, Cloud, Data Platforms Who We Are? We are a leading technology company specialising in mission-centric solutions, designing and delivering cutting-edge software at scale … for both customer infrastructure and public cloud environments. With a strong heritage of innovation and expertise in Data Science, Machine Learning, Agile Software Development, Security Assurance, and Cryptographic Technologies, we help organisations overcome complex data challenges and drive digital transformation. What Will You Be Doing? As a Data Science Lead, you will be at the forefront of technically leading … diverse teams across machine learning, cloud, data engineering, DevOps, and software engineering. You will: Lead customer engagements and manage stakeholder relationships Contribute to and prepare technical bids and proposals Collaborate with Delivery Management to drive successful project execution Apply practical data science skills through hands-on development Work on complex, technically challenging projects at the cutting edge of the More ❯

to query, interrogate, & validate data • Desirable to have working knowledge in RMS (Niche), Pronto & CAD systems • GDPR, Data Protection awareness • Cyber security awareness • Excellent communication, problem solving • Stakeholder/Customer Engagement & customer service More ❯

software is reliable, safe, secure and fulfils the full brief Manage, prioritise and deliver multiple projects to agreed parameters and timeline Work closely with stakeholders internally, externally and through customer engagement and 3rd party suppliers Experience & Knowledge Previous project management experience of delivering software to complex systems throughout the SDLC Technically managed teams of software developers Timeline, cost More ❯

AMR317 Customer Engagement Manager (SaaS Technology) 25,000- 50,000 Hybrid Brief (office 2-3 days) Bristol/Home Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand out because they listen and engage with customers and become trusted, mainly because … they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen and driven to get involved in a dynamic sales process where they can become a key member of the commercial team. This will … suit someone that likes to make an impact through effort and skill in a commercial environment. Responsibilities include: All aspects of Customer engagement including 1) Event management, co-ordination and reporting. 2) Managing tenders 3) Webinars 4) updating sales procedures and processes 5) increase Revenue by acquiring new customers 6) Increase revenue up-selling to existing Accounts More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You ll lead the charge in refining and evolving the brand, value proposition, and customer messaging ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging Shape clear, differentiated messaging across all touchpoints. Marketing Strategy Provide senior-level input across the full marketing mix to help guide the department s direction. What We re More ❯

of approximately 200 engineers. As an integral part of 3500 strong BAE Systems Digital Intelligence capability in the UK, we look to recruit good engineers to help meet our customer’s needs. In return we offer engaging technical challenges to solve, a collaborative and trusted work environment and the opportunity to develop a career that can encompass the full … range of the company’s activities, form product development, research, technical consultancy, business consultancy, and customer engagement. Due to the nature of our work in Cross-Domain, candidates must hold, or be eligible to gain UK security clearance and meet nationality requirements. Additionally, we cannot offer regular remote working, but do provide a flexible working environment that respects the More ❯

Systems Digital Intelligence, which employs around 3,500 people in the UK, we offer technical challenges, a collaborative environment, and career development opportunities spanning product development, research, consultancy, and customer engagement. Applicants must hold or be eligible for UK security clearance and meet nationality requirements. We do not support regular remote work but do offer flexible working arrangements to More ❯