26 to 26 of 26 Customer Engagement Jobs in Gloucester

robust technical support. This is a great opportunity for someone who thrives in a remote-first team and enjoys both structured problem-solving and customer engagement. 🔍 What You’ll Be Doing Leading technical integrations for new customer onboarding Managing and troubleshooting API and SSO integrations (SAML, Shibboleth, OAuth … LTI) Acting as a go-to technical escalation point for complex support queries (Level 3) Supporting the wider Customer Success and Support teams with data insights and resolution strategies Liaising with internal stakeholders to deliver tailored integration solutions Documenting processes and feeding into product improvement conversations 🧠 What We’re More ❯