3 of 3 Customer Experience Jobs in Gloucester

a highly critical service in c ollaboration with client operations and security teams to ensure service remains optimised for performance and compliance MAIN DUTIES AND RESPONSIBILITIES Implement and manage customer-requestedintegrations Embed security practices throughout the softwaredevelopment lifecycle Monitor and log application and infrastructurehealth, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance … Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate with teams for requirement gatheringand documentation Foster automation, orchestration, and ContinuousIntegration and Deployment (CI …/CD) best practices Promote a problem-solving mindset and a strongteam-oriented approach Strong teamwork and collaboration skills Experience with Test is essential TECHNICAL SKILLS Essential Infrastructure as Code (IaC): Experience with IaC tools like Terraform Automation and Scripting: Proficiency in scripting languages for automation tasks. Strong experience with Python and/orJava preferred. CI/ More ❯

a passion for driving digital growth? We’re on the lookout for a technically minded eCommerce Manager to take ownership of a thriving online store, leading platform migrations, optimising customer journeys, and ensuring every click converts. The Role This is a high-impact role where you’ll be the driving force behind the brand’s online performance. You’ll … own the day-to-day management and strategic development of the Shopify site, ensuring it delivers a seamless, high-performing, and visually engaging customer experience. From optimising site speed and conversion rates to overseeing platform migrations and new integrations, you’ll be at the centre of all things eCommerce. Working closely with internal teams across marketing, operations, design, and … who loves getting into the detail of analytics and user journeys while keeping sight of the bigger commercial picture, then this would be your type of role. Skills and Experience We’re looking for someone who brings: 5+ years’ experience managing Shopify stores and ecommerce operations Proven success leading platform migrations or complex technical integrations A strong understanding More ❯

tailored solutions Work closely with internal teams to support proposals, bids, and onboarding You’ll collaborate with sales, marketing, and technical teams to ensure a consistent and high-quality customer experience. What we’re looking for Proven experience in new business sales or business development Strong cold-calling and outbound prospecting skills Confident networking ability with a professional … consultative approach Experience managing a full sales cycle from lead generation to close Ability to travel to client sites and industry events as needed The ideal candidate will be self-motivated, target-driven, and comfortable working in a dynamic, customer-focused environment. Why join? Clear earning potential with bonus/OTE Flexible hybrid working, just one day a More ❯