1 to 12 of 12 Customer Service Jobs in Gloucester

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »

Are you an experienced IT professional ready to take your career to the next level? Join our dynamic team as a 3rd Line Service Desk Engineer and become a key player in delivering top-notch IT support! Location: Gloucester Salary: Up to £42,000 per annum DOE Type: Permanent … Full-Time (37.5 hours per week) The Role: As a 3rd Line Service Desk Engineer, you will provide technical support to both remote and onsite customers with managed service contracts. You will also support 1st and 2nd line service desk engineers. Your role will include consulting on … infrastructure problems, providing networking solutions, and maintaining strong customer relationships while delivering high-quality service. You will proactively troubleshoot, respond to, and resolve end-user issues. Duties and Responsibilities: Act as an escalation resolution point for our customers, providing support to 1st, 2nd, and 3rd line engineers. Deliver senior more »

engineering distributor based in Gloucester. The successful Internal Sales Executive/Internal Sales Engineer/Sales Coordinator/Internal Saleswill provide support, quotations, proficient customer service, order handling of Industrial Automation products including PLCs (programmable logic controllers), variable speed drives, control panels, control gear, industrial switches, I/… Bonus Role Give advice and guidance on product selection as per customers needs. Drawing on a background of technical knowledge in order to develop customer solutions and generate new business Generate & provide quotations & proposals of Industrial Automation & similar electrical engineering products including PLCs (programmable logic controllers), variable speed drives … O systems, I/O modules, Wincc, HMI panels, transmitters, profibus, SCADA, switchgear, etc. Carry out contractual review and preparation of formal quotations against customer requirements. Provide support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Liaise with more »

In this position, your expertise in Painting, Decorating, and damp repairs is essential for delivering high-quality work, finding optimal solutions, and ensuring outstanding customer satisfaction. Additional skills will be utilised where needed. Key Benefits: Company Van + Fuel Card Competitive Monthly Pay Enjoy a Coffee Card for Your … technical knowledge of construction. Qualifications: Relevant technical qualifications or 6+ years equivalent industry experience. Practical/Technical Knowledge: Understand relevant legislation, including building, housing, customer services, and health and safety. Proficient in Painting, Decorating, Damp Repairs. Competent in site safety and safe working practices. Ability to use mobile devices more »

engineering distributor based in Gloucester. The successful Internal Sales Executive/Internal Sales Engineer/Sales Coordinator/Internal Saleswill provide support, quotations, proficient customer service, order handling of Industrial Automation products including PLCs (programmable logic controllers), variable speed drives, control panels, control gear, industrial switches, I/… Bonus Role Give advice and guidance on product selection as per customers needs. Drawing on a background of technical knowledge in order to develop customer solutions and generate new business Generate & provide quotations & proposals of Industrial Automation & similar electrical engineering products including PLCs (programmable logic controllers), variable speed drives … O systems, I/O modules, Wincc, HMI panels, transmitters, profibus, SCADA, switchgear, etc. Carry out contractual review and preparation of formal quotations against customer requirements. Provide support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Liaise with more »

read on to find out more! The Role As Deputy Security Controller, you will provide security advice and support to our client's intelligence service and their projects and programmes. You will act as a focal point for stakeholders, management, and staff to ensure consistent and effective standards of … and that of our client, you will provide security audits via analysis, spot checks, musters, and reports to ensure the integrity of Securitas's service provisions, and the inviolability of our client's operations. Maintaining excellent client relations via your team and your actions, you will effectively manage the … meetings to review progress, relationships, and policies to ensure communication is open and consistent - Regularly review the performance of your and your team's service provision, as well as the personal and individual performance of your team - Investigate incidents where they arise and identify solutions to avoid repeats of more »

The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the performance of … the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head of Service Delivery, the Service Delivery Team Leader will lead the Service Delivery handler team. Working to provide outstanding customer service through coaching and developing of the … process improvement. Will be KPI driven to ensure the teams success and always put the client at the heart of what you do. The Service Delivery team will play a key role in the future of client service delivery at PIB, underpinning the service excellence PIB require more »

engineering distributor based in Gloucester. The successful Internal Sales Executive/Internal Sales Engineer/Sales Coordinator/Internal Saleswill provide support, quotations, proficient customer service, order handling of Industrial Automation products including PLCs (programmable logic controllers), varia... more »

Are you a dynamic and experienced leader looking for a new challenge in the property maintenance sector? We are currently seeking a talented Repairs Service Manager to join us and lead our internal repairs team, delivering exceptional works to our customers' homes in the Cheltenham and Gloucester region. If … you have a proven track record in property maintenance management, excellent leadership skills, and a commitment to delivering outstanding customer service, we want to hear from you. Join us in ensuring the safety, satisfaction, and well-being of our customers while driving operational excellence in property repairs. This … at people communication. This is not a surveying role but is a key to joining together all of our different services whether that be; Customer communication or complaints, information analysis, contractor management and team work to name a few. We would love to hear from those with equivalent levels more »

clinical systems, ensuring pro-active monitoring solutions are in place to ensure they operate reliably, and performance is acceptable. This will entail capacity management, service management and change and release management Working with business analysts to understand requirements for their systems, and work with suppliers and digital teams to … Applications Knowledge/Skills Essential Ability to explain technical issues to non-technical teams & individuals Problem solving, logical trouble shooting and analytical skills Excellent customer service skills Ability to plan own workload and co-ordinate a variety of tasks Desirable Knowledge of server environments required to run an … application Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any more »

A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business. Role Duties will include: Being the more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »