Service Delivery Jobs in Gloucester

7 of 7 Service Delivery Jobs in Gloucester

Framework Delivery Manager - Hybrid

Gloucester, Gloucestershire, United Kingdom
Hybrid / WFH Options
Amentum
and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development … you ready to make a difference in the fast-evolving energy landscape? We are on the lookout for several proactive and detail-oriented Framework Delivery Managers to support our Framework Delivery Directors and contribute to shaping the future of Energy Engineering and Technical Solutions at Amentum. Your work … and driving innovation in one of the most dynamic industries. What You'll Do In this role, you'll be the driving force behind delivery of the assigned framework, you'll be at the heart of a dynamic operation-building strong relationships, fine-tuning delivery strategies, and ensuring More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Advisor

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Persimmon Homes
Job Title: Customer Service Advisor Location: Gloucester, GL4 We're searching for talented individuals like you! This could be the opportunity to begin building your new possible with us. FibreNest is the provider of ultra-fast, full fibre broadband, delivering 100% totally unlimited full-fibre optic internet to customers … we operate at FibreNest, from our Network Operating Team in the background, our customer facing Field Engineers and backed up by our Excellent Customer Service Team. What is the role? This is an exciting opportunity for a Customer Support Advisor to join the FibreNest Team at their Cheltenham office. … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow-ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. More ❯
Employment Type: Permanent, Work From Home
Posted:

Desktop Hardware Support Engineer

Gloucester, Gloucestershire, United Kingdom
Sopra Steria Group
2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We're inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you'll be at the heart of providing essential hardware support to a prestigious government client. … security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management and request fulfilment using a Service Management toolset. What you'll bring: Experience as a Laptop/Desktop Hardware Support Engineer. Previous service delivery experience, preferably in a … multi-vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Helpdesk Manager

gloucester, south west england, united kingdom
CBW Staffing Solutions Ltd
Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours … hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … as required. Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues. Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team More ❯
Posted:

Network Administrator DV CLEARED

gloucester, south west england, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Oracle Payroll & HCM Senior Manager

gloucester, south west england, united kingdom
Hybrid / WFH Options
Anson Mccade
most recognised organisations, using Oracle Cloud technology and pre-configured transformation frameworks. As Oracle Payroll & HCM Senior Manager, you will: • Lead end-to-end delivery of complex Oracle HCM and Payroll implementations across a variety of industries. • Guide clients through HR and Payroll transformation initiatives, improving service delivery and process performance. • Advise on Oracle capabilities across HR operations including onboarding, absence management, self-service, payroll and offboarding. • Provide strategic input during bids and proposals, playing an active role in contract and commercial discussions. • Support the development of the practice by sharing knowledge, mentoring team members, and … Payroll processes and legislation. • Strong documentation, reporting and presentation skills with an ability to simplify complex topics. • Comfort working in both agile and traditional delivery frameworks. • Prior experience in both functional and technical roles within HR technology projects. • Familiarity with system design documents, configuration specs, use cases, and process More ❯
Posted:

FIBRE MANAGER - CHELTENHAM/GLOUCESTER

Gloucester, Gloucestershire, United Kingdom
Mj Quinn Integrated Services Ltd
management. The company partners with leading organisations to execute complex projects, leveraging cutting-edge technology and a skilled workforce to ensure efficient and reliable service delivery. MJ Quinn's customer-focused approach and dedication to sustainability have solidified its reputation as a trusted provider in the infrastructure services sector. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Service Delivery
Gloucester
10th Percentile
£51,384
25th Percentile
£51,584
Median
£61,195
75th Percentile
£69,500