8 of 8 Remote Customer Experience Jobs in Gloucestershire

digital bank with over 20 million active users. Moving into 2025 and beyond, driving the mobile first agenda continues to be a key part of LBG's strategic focus. Customer expectations are continuing to evolve, and more customers than ever are interacting online. The Digital Engagement team is at the heart of serving and supporting customers and colleagues, and … we must deliver on three key objectives to do this. Meet more financial needs (by driving digital sales for the group), build a customer centric team (Digitise to mobile first through our customer & Colleague experiences) and deliver a world class personalised app (deliver the UKs no 1 banking app). The Digital Engagement team works collaboratively across customer … a fast-evolving retail banking landscape. Your ability to translate broad data sets into compelling stories, think strategically, and influence will be critical in shaping the future of our customer experience and driving the future vision to become the UK's banking app. About us Join us and, as well as making a difference to customers, you'll More ❯

working with Big Data technologies and tools utilized for handling large datasets. Proficiency in programming and debugging/troubleshooting complex issues. Expertise in Data Processing frameworks and schema design. Experience with Data Ingestion tools and developing robust data pipelines. Familiarity with Data Science tools and techniques. Excellent problem-solving abilities and able to work through issues in a logical … manner, documenting solutions as required. Demonstrable experience of continuous improvement, process optimization and automation. Experience Required for the Role Experience of working with big data and data analytics. In-depth knowledge of data analysis platforms and tooling. Strong communication skills, able to articulate complex technical requirements to a range of audiences Typically qualified to degree level, or … structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT More ❯

logistics solutions that support Nisbets' growth across the UK and international markets. The successful candidate will play a key role in shaping scalable, sustainable logistics practices that enhance agility, customer experience, and operational efficiency. You will act as the bridge between commercial strategy and operational execution-developing, modelling, and delivering high-impact solutions in collaboration with cross-functional … implementation of process improvements across logistics operations. Stay informed on industry trends and emerging technologies to inform strategic design thinking. Collaborate with commercial and account management teams to translate customer needs into viable operational solutions. Capabilities, Skills and Experience Required Minimum 5 years' experience in logistics, supply chain design, or consulting roles. Proven track record in designing … solutions for complex, multi-site operations. Strong understanding of transportation networks, warehouse operations, and supply chain principles. Proficiency in data analysis tools (Excel, SQL, Power BI) and simulation techniques. Experience with ERP and WMS systems (e.g. SAP, Oracle, Manhattan). Excellent stakeholder management and communication skills. Commercial acumen with the ability to balance cost, service, and growth objectives. Strong More ❯

of registered IVC-E pet owners and their pets across the IVC group. Working closely with SEO and SEM teams to drive organic and paid traffic and optimising the customer experience to convert that traffic. The team also support clinical efficiencies by optimising for customer self-service. Responsibilities Strategic Leadership: Develop and execute a product roadmap aligned … and providing insights on product health and market trends. Product Management: Own the product's profitability and commercial success, crafting high-level product requirements, managing product launches, and incorporating customer feedback to optimize product performance. Collaboration: Foster strong partnerships with engineering, marketing, customer support, and other teams to ensure a unified product vision. Data-Driven Decision Making: Develop … and track key performance indicators (KPIs) to measure product success and make data-driven decisions to enhance the customer experience. Continuous Improvement: Conduct market research and stay updated on industry trends to identify opportunities for product enhancement. Qualifications 5+ years of experience in crafting and launching successful digital products with a proven track record of product impact Strong More ❯

bonus 15% Java, Springboot, Microservices, React, TDD, BDD, Agile, AWS I've partnered with a leading organisation in the mobility space, delivering cutting-edge digital solutions that directly improve customer experience and operational efficiency. This is a hands-on engineering role at the heart of innovation, platform enablement, and DevEx. You'll work across multiple squads, collaborating with … drive real impact, from AI-powered call centre tools to mobile apps supporting EV journey planning for customers. Recent projects include: Building and scaling AI-backed NLP tools for customer service automation Delivering an internal mobile app for accessible journey planning Standardising AWS-native tooling and CI/CD pipelines across 15+ teams and 300+ services Migrating core infrastructure More ❯

At Ascent, we are committed to protecting your privacy and handling your personal data responsibly. Digital Experience function hiring in: United Kingdom Work Preference Option(s): Hybrid model About Us We are Ascent! and we help our customers solve problems, elevate, and do existing things better. We are on a mission to help our customers connect data, software, and … vibrant office community where collaboration thrives and connections flourish. With our hybrid approach, we prioritize hiring individuals who reside in close proximity to our central offices in London. Digital Experience function hiring in: United Kingdom Engagement Option(s): Full Time Work Preference Option(s): Hybrid model Ref : 25077 About Us We are Ascent! and we help our customers solve … landscaping design. Bringing on-demand to the UK's favourite TV listing and review platform. RADIO TIMES Reducing cost, accelerating innovation and attracting new talent in healthcare. PREMIER Taking CX to the next level with AI for 200,000 members. INSTITUTE OF CHARTERED ACCOUNTANTS Empowering the evolution of online learning for a leading global platform. LINKEDIN LEARNING Improving health and More ❯

UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset set and want … our people to operate with this mindset so that we can achieve our ambitions. The role: The Customer Operations Executive will work in a dedicated team supporting our Stakeholder teams, processing customer orders, contract cancellations and reductions, investigating billing queries and updating customer details on our CRM. This role is predominantly remote; however, the successful candidate will … required once a month. Travel expenses for these visits can be reimbursed, though they will be subject to taxation as a benefit. This is a crucial role within the Customer Delivery department and requires resilience, motivation, excellent attention to detail, time management and communication skills. Although a home based role we would ideally like the successful candidate to be More ❯

bedesirable Excellent communication and collaboration skills for cross-functional teamwork Proven track record of driving revenue growth Strong analytical and problem-solving skills to interpret data and draw insights Customer-centric mindset with a passion for exceptional customer experiences and knowledge of cloud-related technologies (IaaS, SaaS, XaaS) would be advantageous We also acknowledge that the confidence gap … hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of More ❯