Remote Customer Experience Jobs in Gloucestershire

9 of 9 Remote Customer Experience Jobs in Gloucestershire

Customer Success Manager - Remote within UK or Belgium

Bristol, Gloucestershire, United Kingdom
Hybrid/Remote Options
Immersive Dynamics Inc
in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! Customer Success Manager - Remote within UK or Belgium Immersive is hiring! Could you be our next Customer Success Manager? We're looking for an experienced, proactive and value driven … individual to join our established Customer Experience team in the UK. The essence of our Customer Success team is customer obsession. In fact, "Customer Centricity" is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer … customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like "The best tool for learning cyber security", "A great platform to learn and gain hands on experience on tools" and "Immersive is a must have for every organisation," you can see why customer obsession is the core of who we are, and our Customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager, CRO

Bristol, Gloucestershire, United Kingdom
Hybrid/Remote Options
Story Terrace Inc
evaluate, and book their mountain holidays. You'll own the experimentation programme end-to-end - identifying opportunities, prioritising ideas, running tests, and ensuring learnings translate into real commercial and customer impact. That means not just looking at data, but also understanding our customers deeply: how they shop, what frustrates them, what delights them, and how we compare to competitors. … in online travel. What you'll be doing Lead experimentation: Own and deliver a CRO roadmap that steadily improves our booking funnel through regular, well-structured tests. Understand the customer: Talk to customers, observe sessions, and gather insights from sales and support teams to understand pain points and motivations. Research competitors & trends: Stay close to how customers shop with … and Supply to move tests from idea to release quickly, and keep everyone aligned on goals and results. Communicate clearly: Share results and learnings in a way that connects customer experience with commercial outcomes, helping everyone make better decisions. Champion pragmatism: Stay focused on what drives outcomes, making smart trade-offs, while being comfortable working hands-on with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Team Product Owner: Global Transaction Services & Schemes

Bristol, Gloucestershire, United Kingdom
Hybrid/Remote Options
Lloyds Bank plc
and there is no better a time to join us. The Merchant Services Lab is delivering the Cardnet Transformation Programme, a multi-year business transformation programme delivering materially improved customer experience and sustainable growth in merchant count, revenue, profitability and market share. We manage the key journeys, propositions and channels that support our Cardnet customers accepting payments by … business, transformation and technical teams, whilst delivering outcomes for Merchant Services. They will use a variety of tools, practices, and processes to deliver best in class solutions with a customer-centric approach.As a Product Owner in your day to day you'll: Work hand-in-hand with our Schemes & Global Transaction Services product teams to understand our business and … product strategy to craft and prioritise the roadmap for delivery Be data-driven and bring evidence-based decision-making to explain 'why' Use your experience working with technical and cross-functional teams to deliver change Be able to think 'big' but value incremental improvements and value delivery Influence by building trust and empowering the team with responsibility Be a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager, Supply & Integrations

Bristol, Gloucestershire, United Kingdom
Hybrid/Remote Options
Story Terrace Inc
and depth of suppliers available to customers, ensuring competitive pricing and great choice. Manage supply data: Ensure accurate, consistent, and maintainable supply data that reduces errors and enhances the customer experience. Drive technical excellence: Help shape and improve the holiday packaging engine, optimising areas like data model, supply availability, and search speed. Monitor performance: Track key metrics such as … efficiency. Look ahead: As Heidi scales, take responsibility for the underlying data model and technical systems that power supply and packaging. What we're looking for from you Integration experience: You've managed integrations end-to-end, including timelines, stakeholders, and complex technical processes. Customer and commercial mindset: You understand how supply and pricing impact both customer experience and business performance. Problem-solving skills: You're resourceful in tackling third-party challenges and finding pragmatic solutions. Collaboration: You're able to communicate effectively with both technical and commercial colleagues, and keep everyone aligned. Technical proficiency: You're confident working with data models, APIs, and system architecture, and can get hands-on when needed. Analytical approach More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Data Operations Specialist

Bristol, Gloucestershire, United Kingdom
Hybrid/Remote Options
Lloyds Bank plc
opportunity Join the Personalised Experiences and Communications (PEC) Platform, a cornerstone of our Consumer Relationships Business Unit, where we're redefining how Lloyds Banking Group delivers personalised, data-driven customer experiences at scale. As a Senior Data Operations Specialist, you'll be embedded within a cross-functional product engineering team during a transformative phase of our cloud-first journey.This … Terraform to support automation and pipeline enhancements. Conduct holistic problem-solving across the stack-from data pipelines to CI/CD and DAG orchestration. Perform Level 1 triage for customer-impacting issues and escalate appropriately. Monitor live and pre-production systems for health and data quality; experience with building Dashboards with various dashboarding tools. Dynatrace and DSQL is … beneficial. This is not a hands-on data engineering role but requires strong technical acumen and operational leadership. What you'll need Experience : Minimum 7+ years in data operations, data engineering, or Data SRE roles, with demonstrable experience running cloud-based, high-volume, low-latency data pipelines at scale. Cloud Skills : Advanced hands-on experience with major More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Product Owner

Wotton-Under-Edge, Gloucestershire, South West, United Kingdom
Hybrid/Remote Options
Renishaw PLC
Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user … experiences and drive our digital presence to new heights. To help realise this vision, we are seeking a talented Digital Experience Product Owner to join our team. This pivotal role sits within Renishaws Web Experience team, where youll be driving meaningful change across our global websites. With a strong customer-first mindset, youll lead product delivery squads … own the success for assigned website digital products. Manage and prioritise the DX product backlog in alignment with commercial KPI's and wider business requirements, balance the delivery of customer-facing features with technical improvements and debt. Organise requirements following key agile frameworks including user story mapping, epic & feature hierarchies, feature injection user story writing, pivoting and prototyping. Champion More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Bid Manager

Bristol, Gloucestershire, United Kingdom
Hybrid/Remote Options
Valtech
We embrace all things digital. We talk to each other. We have fun. We love our clients. We're looking ahead • We are global Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to … ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We're looking for a Bid Manager to join our dynamic sales team in the UK. This is a key role responsible … and pitch preparation, helping teams communicate our solutions with clarity and impact. Must have qualifications To be considered for this role, you must meet the following essential qualifications: Proven experience in bid management or proposal coordination, ideally within a digital agency, consultancy or technology environment. Strong organisation and project management skills with exceptional attention to detail. Excellent written and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales & New Business Development Manager

Gloucester, Gloucestershire, England, United Kingdom
Hybrid/Remote Options
IMT Resourcing Solutions
tailored solutions Work closely with internal teams to support proposals, bids, and onboarding You’ll collaborate with sales, marketing, and technical teams to ensure a consistent and high-quality customer experience. What we’re looking for Proven experience in new business sales or business development Strong cold-calling and outbound prospecting skills Confident networking ability with a professional … consultative approach Experience managing a full sales cycle from lead generation to close Ability to travel to client sites and industry events as needed The ideal candidate will be self-motivated, target-driven, and comfortable working in a dynamic, customer-focused environment. Why join? Clear earning potential with bonus/OTE Flexible hybrid working, just one day a More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

Digital Product Owner

Wotton-under-Edge, Gloucestershire, United Kingdom
Hybrid/Remote Options
Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user More ❯
Posted:
Customer Experience
Gloucestershire
10th Percentile
£34,800
25th Percentile
£36,250
Median
£55,000