2 of 2 Remote/Hybrid Customer Experience Jobs in Gloucestershire

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

platforms in line with enterprise architecture standards Lead stakeholder engagement across culturally diverse, hybrid and remote teams Ensure platforms support scalable growth, improved customer experience and operational efficiency What we’re looking for 10+ years’ experience working with enterprise sales and service platforms Proven experience … Owner Strong background in CRM, FSM and CPQ, ideally within a manufacturing or industrial environment Deep understanding of the Microsoft 365 ecosystem (CRM, FSM) Experience with Oracle-based quoting/CPQ tools Background in Business Analysis, business partnering or functional leadership Proven experience managing global teams, partners ...