People, and more to translate business needs into technical initiatives. Lead delivery of IT change via a Kanban approach, aligned to the IT roadmap. Design, maintain, and test our disasterrecovery plan. Seek out process improvements to elevate IT support and change delivery. What You ll Bring: Microsoft 365 administration (Teams, SharePoint, Power Automate, compliance, security). Microsoft … Entra ID (identity, access, integrations, endpoint security). AWS & Azure (networking, DNS, security monitoring). Infrastructure as Code (Terraform, Microsoft365DSC, etc.). Backup & DisasterRecovery planning and execution. SaaS deployment and support, ensuring compliance. Engaging with stakeholders at all levels. Desirable extras: Knowledge of ISO27001, Cyber Essentials Plus, and information security tooling. Public sector client experience. Linux and More ❯
analysis on incidents and escalate issues to the appropriate support level when necessary. Manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements. Ensure DisasterRecovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. Required education More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disasterrecovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. Preferred Profile Familiarity with school More ❯
pipelines (Azure DevOps, GitHub Actions), automate quality gates, enable blue/green deployments, and drive continuous delivery. Set and enforce standards for Terraform/ARM templates, environment management, and disasterrecovery; ensure infrastructure is robust, repeatable, and secure. Why join AND Digital We have three core values: wonder, share, and delight. These values inform how we work with More ❯
Ensure seamless integration with DevOps toolchains and CI/CD pipelines Apply knowledge of Storage, Compute, and Security Services to administer hybrid cloud environments Configure High Availability (HA) and DisasterRecovery (DR) solutions and manage Kubernetes clusters Join our team and contribute to the development of innovative AWS infrastructure solutions that drive business success. If you're passionate More ❯
/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disasterrecovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct More ❯
and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disasterrecovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture of continuous improvement. Oversee knowledge management, team schedules, and More ❯
