101 to 103 of 103 JIRA Jobs in Gloucestershire

Matter Expert (SME) for SIEM deployment, supporting data ingestion from sources such as AWS and Qualys. Assist in the integration of SIEM alerts with Jira, enabling streamlined alert tracking and incident management. Define and configure alert severity levels within SIEM, SOAR, and Jira to align with established Service More ❯

on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project … a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing escalations. Improving support processes using ITIL best practices. Freshdesk and Jira to ensure accurate tracking and reporting. Reducing backlog and maintained manageable ticket volumes. Leading and developing high-performing support teams. ITIL with practical implementation. … Freshdesk, Jira, and similar tools. Scaling teams to support business growth. Solving complex issues with lasting solutions. Organising and able to manage multiple priorities effectively. In return for sharing your talent and dedication, they offer you Competitive salary Learning & development budget Flexible working (Predominately remote) 25 days holiday (+ More ❯

on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project … a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing escalations. Improving support processes using ITIL best practices. Freshdesk and Jira to ensure accurate tracking and reporting. Reducing backlog and maintained manageable ticket volumes. Leading and developing high-performing support teams. ITIL with practical implementation. … Freshdesk, Jira, and similar tools. Scaling teams to support business growth. Solving complex issues with lasting solutions. Organising and able to manage multiple priorities effectively. In return for sharing your talent and dedication, they offer you Competitive salary Learning & development budget Flexible working (Predominately remote) 25 days holiday (+ More ❯