Continuous Research Manager
- Hiring Organisation
- 17918
- Location
- Bristol, Gloucestershire, United Kingdom
Description To lead the delivery and continuous improvement of Motability Operations' Continuous Research Programme, ensuring customer feedback is translated into timely, actionable insight that shapes business decisions and drives better customer outcomes. Working as part of the Customer Insight & Analytics team and reporting to the Customer Experience … service where appropriate, and ensuring insights are communicated effectively to the right audiences at the right time to drive action. Working collaboratively across Motability Operations, you will build strong relationships with stakeholders, research partners and Data Science colleagues to continuously improve customer listening capabilities, enhance reporting ...