3 of 3 Pega Jobs in Gloucestershire

Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities. Integration & Ecosystem Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams, and real-time analytics pipelines using AWS services (Lambda, EventBridge, Kinesis, Glue, Athena). Security, Compliance More ❯

science solutions to the Bank's data problems; ensuring they are compliant, scalable and efficient. The team is also responsible for building adaptive models that will be utilised by PEGA, when our partnership sees the Customer Decisioning Hub implemented in 2026, along with developing new attribution methodologies for determining the success of our engagement with customers. The role offers an More ❯

science solutions to the Bank's data problems; ensuring they are compliant, scalable and efficient. The team is also responsible for building adaptive models that will be utilised by PEGA, when our partnership sees the Customer Decisioning Hub implemented in 2026, along with developing new attribution methodologies for determining the success of our engagement with customers. The role offers an More ❯