3 of 3 Performance Management Jobs in Gloucestershire

This role will establish and lead the central B2B analytics and insight hub, responsible for delivering the full suite of reporting, analysis and modelling to support our performance management framework and broader business needs. The role also owns operationally critical processes such as broker commissions and internal commission schemes, ensuring integrity, control and timely execution. You will build … is comfortable working in a fast paced, dynamic environment that can challenge the status quo and help change perspectives on what good looks like. Responsibilities Lead the delivery of performance insight and reporting as per the B2B performance framework plan. Work with the Performance & Contract Management leadership to translate framework requirements into actionable reporting and insight … plans, incorporating stakeholder feedback on usability and value. Ensure delivery of high-quality, timely ad hoc analysis to support performance projects, regulatory requests (e.g. Ofgem RFIs), and business decision-making. Drive the development and evolution of data tooling, reporting platforms and modelling capabilities to meet business needs, in collaboration with the data engineering team, finance business partner and wider More ❯

will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management … enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need … to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Ensure projects are completed on time and within budget. Stakeholder Engagement: Collaborate with stakeholders to understand their needs and provide expert guidance on More ❯

multi-workstream procurement and commercial transformation programmes, including strategic sourcing, commercial strategies & procurement execution, digital sourcing and procurement, transformation of operating model, cost reduction, integration of third party risk management and contract management services and innovation Bringing the expertise necessary to provide leadership and coaching of the team whilst broadening and enhancing our internal capabilities Development of thought … through access to on the job coaching and an array of training options, as well as developing more junior members of your teams through effective and supportive coaching and performance management Playing a lead role in development of the Deloitte business, brand and reputation Connect to your skills and professional experience You're a creative thinker. Someone who … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯