26 to 29 of 29 Process Improvement Jobs in Gloucestershire

service regarding our Siniat product offerings. What you'll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage the process of handling inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. … Utilise CRM systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team activity, manage risks, and ensure continuous improvement in technical service delivery. What you'll bring: A passion for delivering excellent service, and experience in inspiring and motivating a More ❯

From Exchange and AD to Azure, M365, Intune, SCCM, and server patching, you’ll be the go-to expert for all things infrastructure. You’ll also contribute to continuous improvement, automation, and key digital transformation projects, all within a stable, well-resourced, and employee-focused environment. Occasional out-of-hours work may be required to support patching or project … WSUS/AUM configuration and third-party update scheduling. Supporting high-priority incident resolution, root cause analysis, and the documentation of best practices and knowledge articles. Driving continual service improvement and supporting major infrastructure and cloud transformation projects. What We’re Looking For You’ll be a hands-on systems professional with a background in managing enterprise environments and … like Intune and SCCM. Experience supporting high-availability environments, with a focus on security, resilience, and user experience. Excellent problem-solving skills and a proactive approach to automation and process improvement. Previous experience leading or coaching junior team members. Professional certifications in Microsoft technologies or cloud platforms (highly desirable). Why This Role? Salary up to £56,000 Hybrid More ❯

How you'll work: Constant curiosity: Think critically, understand data, and take action where needed. Be analytical and investigative to resolve issues. Pushing boundaries: Use technology efficiently and suggest process improvements. The power of our imagination: Be a problem solver who goes the extra mile. Know the best approach to achieve results with clients. Making it happen: Be proactive … Insurance BUPA Life Assurance Income protection Employee Assistance Programme Cycle to Work scheme Tech & Wearables scheme Octopus EV Scheme Discounts on hotels, holidays, cinema, gyms, and more The Application Process: 15-minute intro call with the hiring manager Two interview stages, including a task (our interviews are friendly and relaxed) Interview Adjustments: We aim to create the best experience More ❯

as well as data domain adjacent technologies Engaging and collaborating with both internal and external teams and be a confident participant as well as a leader Assisting with solution improvement activities driven either by the project or service To excel in this very technical role, you will need to have: An organised and methodical approach Excellent time keeping and … Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building + 5 more What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive More ❯