5 of 5 Service Desk Analyst Jobs in Gloucestershire

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an More ❯

please see the benefits section on our website. Contractual hours: 37 Basis: Permanent Job category/type: ICT A vacancy has arisen for a Service Desk Analyst to join our busy ICT team. It is an exciting time to join the organisation as ICT are supporting several … major infrastructure projects that will support our modernisation and re-design plan. About the role The Service Desk Analyst role will support the team in delivering essential projects, organisational modernisation and it will also provide support to staff within the organisation with troubleshooting IT related issues. We … are looking for that exceptional individual who can work as part of a technology support service in line with our organisational requirements. This role is starting at a Stroud 3 £27,711, rising to a Stroud 4 £32,654 subject to development within the role. About you We're More ❯

Social network you want to login/join with: Service Desk Analyst required. My client are one of the UK’s Top 30 independent accountants and business advisors, providing specialist accountancy, tax, audit and business advice. They utilise a significant investment in IT to gain advantage over … it’s competitors and relies on the IT Team to provide a reliable service to support it’s daily operations. Due to on-going growth, they are now looking for a Service Desk Analyst to join their IT Team who will be responsible for supporting their … room equipment (WebEx) builds and processes Active Directory/GP/DHCP/DNS Management Position Requirements Full UK Driving License Experience in a Service Desk/IT Support role Good knowledge with Microsoft 10 and Microsoft Office 365 Good knowledge of Google chrome Good understanding of LAN More ❯

incoming issues, queries and help requests from end users, either via email, ticketing or over the phone. Provide advanced troubleshooting for customer incidents. Fulfil service requests. Hardware provisioning activities. Help lead and support the Major Incident Management Process. Help lead and support the Problem Management Process. Create and update … PentenAmio teams to drive incident and problem resolution. Assist the Operations team with inter-team knowledge transfer and workload integration. Providing management updates for service or customer issues What we're looking for Technical Proficiency and good troubleshooting ability Experience with Windows and Linux Desktop environments A fundamental understanding … ITIL Proficient in use of ITSM ticketing systems (e.g., Freshdesk, Jira, ServiceNow) Proficient in use of knowledge systems (Confluence, SharePoint) Proficient in Microsoft Office Service Desk experience Customer focused Excellent communicator face to face and online Desirable skills: Experience in Secure communications Unix experience Knowledge of Wi-Fi More ❯

will be upskilled on the latest tech, such as NetSuite, Azure Defender, Fortinet firewalls, and more. We are looking for someone with: Outstanding customer service skills and a strong service-oriented mindset Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory (Entra ID) A proactive support … analyst who is eager to learn and develop professionally Familiarity with Microsoft Intune This is a fantastic opportunity to join a well-respected organisation with clear pathways for career development. You’ll gain exposure to both support and project-based work, offering variety and the potential for fast-tracked More ❯