implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Experience of working in a Azure environment. Experience with Microsoft Power Automate desirable. Experience More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
EDF Energy
remediation and continuous improvement initiatives. Safeguard EIT's intellectual property by embedding knowledge management and assurance practices across service operations. Lead the strategic development and optimisation of the ITSM ServiceNow toolset, working with vendors to maximise its value. Closing date for applications: 30.07.2025 Location: Flexible/Home working Success is personal. It's your journey, powered by us. Join us More ❯
and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain More ❯
user stories, and process flows. Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the engineering team lead. Conduct solution More ❯
with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and … play a critical part in ensuring that HMRC is both efficient and effective. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to … of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Manchester Digital
Associate Application Operations Engineer - Planning Inspectorate - EO This role is part of the Issue Triage and Support Service, a small team focused on application support for line of business applications, and triaging requests and issues from our customers. We are More ❯