3 of 3 ServiceNow Jobs in Gloucestershire

Directory & Group Policy Firewall & network security technologies (e.g. Fortinet, Cisco, Palo Alto or similar) VPN and remote access solutions Ticketing and ITSM platforms (e.g. ServiceNow, Jira, Freshdesk or similar) Virtualisation (e.g. VMware, Hyper-V) The Role This is a hands-on System Administrator position in a well-established technical organisation ...

support and take ownership of more complex incidents and service requests. Follow existing and author new procedures as needed. Use the ITSM tool (ServiceNow) to track and update tickets. Key requirements Hands-on experience as a support analyst, with a focus on ERP applications (e.g., finance, supply chain, manufacturing ...

other M365 Collaborative tools/products like MS Teams, SharePoint, One Drive etc. · Knowledge about License Management · PowerShell scripting · Knowledge about JIRA and ServiceNow tool · Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness for the client as an on-going basis. · Maintain … troubleshoot Teams and Outlooks issues. · Managing Microsoft 365 Groups and SharePoint Online · Implementing PowerShell scripting · Managing Active Directory & Active Directory Federation Services · Manage ServiceNow queue and adhering to SLAs. Incident Management, Change Management and Problem management and handling severity incident, availability for on-call (on ROTA basis) · Monitoring the Microsoft ...