1 of 1 Trend Analysis Jobs in Gloucestershire

value streams to ensure improvement in client, partner and employee sentiment. Conducting thorough investigations to identify the underlying causes of recurring incidents, utilizing data analysis and collaboration with technical teams. Effectively managing and communicating known Errors, ensuring that supporting work-arounds are documented as knowledge and communicated … criteria: Understanding of wider ITSM processes such as incident, change and release management, and how they interact with problem management. Exposure to reporting and trend analysis, with experience using data to identify recurring issues and improvement opportunities. Awareness of financial services or regulated environments and associated risk, governance ...