1st Line IT Support Analyst
- Hiring Organisation
- Proactive Appointments
- Location
- Godalming, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across … . Alongside technical ability, attitude, collaboration, problem-solving and excellent customer service are highly valued. What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...