Digital Support Technician Apprentice – Gravesham Borough Council – Gravesend DA12 1AU – £15,434p/a
- Hiring Organisation
- Gravesham Borough Council
- Location
- Civic Centre, Windmill Street, Gravesend, Kent, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,434 a year
content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This is a development role as part of the Council … standards Reviewing and improving website content based on feedback and service needs Updating and testing online forms and digital processes Support the improvement of customer journeys by identifying simple usability issues Carry out testing of digital services and report any issues or improvements Observe and learn how digital systems ...