2 of 2 ServiceNow Jobs in Gravesend

IT Field Services Project Manager

Hiring Organisation
Reed
Location
Gravesend, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum, Inc benefits
large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer activity. Manage and update incidents and service requests through ServiceNow . Liaise closely with the Support Desk and Support Desk Manager to prioritise and coordinate work. Monitor SLA performance and ensure timely resolution of incidents. Produce … similar operational/project management role. Experience managing and scheduling field-based engineers, ideally across multiple locations. Familiarity with Fieldmotion and/or ServiceNow (or similar FSM and ticketing tools). Experience supporting retail or EPOS environments is highly desirable. Strong organisational and planning skills with the ability to manage ...

Database Administrator

Hiring Organisation
Reed
Location
Gravesend, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£24,000 - £28,000 per annum, Inc benefits
ServiceNOW Administrator Location: Kent DA13 Contract type: Permanent Salary: £24,000 - £28,000 dependent upon experience Role Overview: My client are looking for a highly organised individual to monitor and manage their ServiceNow system. The role is responsible for controlling workflow within agreed SLAs, coordinating the engineering team, and ensuring … smooth operational execution. Key Responsibilities: Monitor the ServiceNow platform and ensure tasks are completed within SLA timeframes. Schedule work for engineers and allocate resources efficiently. Arrange travel and accommodation for engineers as required. Prepare monthly costing sheets ready for billing. Manage stock and maintain appropriate stock levels. Attend all weekly ...