1 to 19 of 19 Customer Service Jobs in Guildford

Job summary Are you an enthusiastic IT Service Desk analyst looking for a new challenge in the NHS? Do you enjoy troubleshooting complex IT issues? We are recruiting IT Service Desk Analysts to complement our existing team, ensuring that we can respond to the demands our busy hospital … 37.5hrs per week. Interviews will be in person and on site, and remote interviews are not available. Main duties of the job Our Digital Service Desk Analysts are the first point of contact between Trust users and the IT Department and are responsible for handling all 1st line technical … about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ Job description Job responsibilities To provide a high quality, comprehensive IT helpdesk service to the users of the IT network at all Trust sites The Digital Service Desk Analyst is the first point of contact between more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

Manager/Team Leader, your primary responsibility is to manage and coordinate the NOC team’s activities, ensuring timely resolution of network incidents and customer projects, while driving continuous improvement initiatives to enhance operational efficiency and reliability. You will also play a crucial role in strategic planning, resource allocation … and stakeholder communication to ensure that network operations align with the company’s business objectives. Core Responsibilities High Customer Service Standards: Uphold exceptional customer service and business integrity. Conduct: Always be presentable in appearance and manner. Ambassador: Represent the company positively at all times. to Security … Responsibilities Leadership: Lead and manage the NOC team, providing guidance, direction, and mentorship to ensure success in meeting operational objectives and delivering high-quality service to customers. Monitoring: Oversee the monitoring and management of customer network infrastructure, ensuring optimal performance and reliability. Escalation: Act as a point of more »

1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of … 1st/2nd service desk professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITIL certification is expected alongside a good understanding of Service Management generally. Experience in a man management role is … most weekend work is covered by the team. It is hybrid too. If you are seeking a new challenge or perhaps in a Lead Service Desk or supervisory role looking for a step up then please get in touch with Karen at Jump IT in the first instance. Permanent more »

Team Leader, you will be responsible for managing and coordinating the activities of the NOC team, ensuring the timely resolution of network incidents, handling customer projects, and driving continuous improvement initiatives to enhance operational efficiency and reliability. Position near Guildford : 2 days a week in the office Core Responsibilities … Maintain a high level of customer service and business integrity. Be presentable in both appearance and manner. Act as an ambassador for the company at all times. Observe and abide by Information Security Policies. Promote the business and identify additional sales opportunities. Provide inter-departmental assistance, remembering that … and manage the NOC team, providing guidance, direction, and mentorship to ensure the team's success in meeting operational objectives and delivering high-quality service to customers. Oversee the monitoring and management of customer network infrastructure, including routers, switches, firewalls, servers, and other network devices, to ensure optimal more »

ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: Establish failure finding faults on returned devices. Perform mechanical/electrical repairs. Complete functional testing. Administer paperwork for traceability of the … repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). Manage reprocessing of our Rental/Loan/Trial fleet of devices. Assist with spare part warehouse inventory and management. Support the warehouse team for end of period. Accompany the field sales team on customer visits on request. Work closely with the customer service teams. Assist in documentation preparation for QA. Support on analysis reports and feedback adequate information. Requirements : Technical education diploma or equivalent. Certificate in electronics/repair program preferred. Ability to troubleshoot, test and repair technical equipment. Ability to more »

My clients are a Managed Service provider and we are looking for an experienced NOC Manager to join our team. As a NOC Manager, you will be responsible for managing the Network Operations Centre (NOC) team, ensuring that all network and service issues are handled in a timely … day-to-day activities of the NOC team, including setting objectives, providing feedback, and scheduling team members. * Ensure the team is providing high-quality customer service and technical support, within the agreed SLAs. * Monitor the NOC team's performance and provide regular feedback and reports to the management … customers, vendors, and other stakeholders. * Develop and maintain operational policies and procedures and ensure that all team members adhere to them. * Monitor and manage customer escalations, ensuring that issues are resolved quickly and efficiently. * Develop and maintain a knowledge base of customer issues and solutions. Technical Skills Required more »

that have wear and tear before they fail Repair - diagnosing the reason for vehicle failure and fixing the problem Training Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Not only will apprentices be working and be trained within the garage, they will attend a Kia … both enjoying and succeeding in their course Functional skills in English and maths if required An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Vocational related qualification (Technical Certificate) Electric Vehicle Training Before the Standard is met, all apprentices must hold … a certificate that meets the EU’s 2014 F-gas regulation. Motor vehicle service and maintenance technician - light vehicle/Institute for Apprenticeships and Technical Education. Blended on/off the job training and location to be confirmed. A possible full-time career within the automotive industry with many more »

UK & Ireland IT Strategy based on AXA Group, AXA Partners and AXA Partners UK & Ireland vision/ambition. You will provide Leadership, ensure excellent service delivery to our customers and that client contractual expectations are met, enable Transformation and oversee a “secured” execution of IT and Digital solutions across … of the AXA Partners Security SteerCo.KEY RESPONSIBILITIES You will ensure that IT is a valuable business partner, 100% aligned with the business strategy, delivering customer first solutions and services that help drive the growth of AXA PartnersIT & Digital Strategy and Solution Delivery The role encompasses translating strategic objectives into … cloud solutions.Contribute to business transformation through leveraging technology and innovation You will lead the execution of the IT/digital transformation strategy to enhance Customer Experience and drive internal improvements. It also includes managing local activities related to IT transformation programs, executing global transformation strategies, and leveraging agile methodologies more »

skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered … Experience As a successful applicant you must be able to demonstrate: experience using Microsoft office skills of organising filing systems and computer files good customer service skills excellent communication skills, as you will be both patient facing and using the telephone. IT literacy excellent organisational skills the ability … Person Specification sponsorship Essential Do you currently possess the Right to Work in the UK without the requirement of visa sponsorship? Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

SMART Repair Technician at Inchcape UK. As a Smart Repair Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. A Smart Repair Technician has technical knowledge and a professional attitude, they more »

/Team Leader, you will be responsible for managing and coordinating the activities of the NOC team, ensuring the timely resolution of network incidents, customer projects and driving continuous improvement initiatives to enhance operational efficiency and reliability. Core Responsibilities: To always maintain a high level of customer service more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

contractors & end users Must be technical minded and able to overcome technical queries Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including device configuration, customer and IT support. Role Offering both a prompt response and a proactive resolution to all support issues within the SLA Answering customer support calls in a timely, clear and professional manner Assisting customer as first line technical support to diagnose, troubleshoot and resolve the simple issues (for … Closing Date Sunday, 30th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Team working Foreign Language Advantageous Fluent in English Qualifications English & Maths GCSE or equivalent, grade Grade C/ more »

necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 is a must. Excellent customer services skills with a passion for providing a customer facing first class service. Interested? Please send your cv for a swift response more »

holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »

holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and minor repairs on a wide range of industrial lifts What You Will Do: As a Lift Engineer at Stannah … you will: Conduct maintenance, repair, and call-out visits on various types of lifts. Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive … NVQ level 3 in Lift Engineering or equivalent. Proven experience as a Lift Engineer. A valid UK driving licence. A passion for delivering excellent customer service. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you more »