15 of 15 Customer Service Jobs in Guildford

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using Talogy systems, working closely with other departments such as Sales, Consulting, and Software Engineering to … requests for client support, with the aim of ensuring satisfactory resolutions for all parties. Providing technical support to client projects as assigned. Running managed-service projects on Talogy platforms with limited support, i.e. coordinating the setup of assessments for selection or development on behalf of clients to deliver an … issues, and liaising with clients to get these resolved in a timely manner. Providing feedback on client implementations to colleagues in other departments. Meeting service level agreements (SLAs) in their region. Following processes around documentation of client work and interactions, e.g. utilizing client relationship management and project management tools More ❯

primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using Talogy systems, working closely with other departments such as Sales, Consulting, and Software Engineering to … requests for client support, with the aim of ensuring satisfactory resolutions for all parties. Providing technical support to client projects as assigned. Running managed-service projects on Talogy platforms with limited support, i.e. coordinating the setup of assessments for selection or development on behalf of clients to deliver an … issues, and liaising with clients to get these resolved in a timely manner. Providing feedback on client implementations to colleagues in other departments. Meeting service level agreements (SLAs) in their region. Following processes around documentation of client work and interactions, e.g. utilizing client relationship management and project management tools More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

position, who thrives in a fast-paced environment and is confident taking ownership, guiding others, and acting as a right-hand to the IT Service Delivery Manager. You'll deliver high-quality 2nd line technical support across the business while providing leadership and mentoring to the Service Desk … with SLAs Provide hands-on technical support for all end-user computing and business systems Take ownership of requests through to resolution, ensuring excellent customer communication throughout Support and mentor junior team members, fostering a culture of learning and accountability Assist the IT Service Delivery Manager in managing … day operations and deputise when required Contribute to the development of the team's technical capabilities Proactively identify areas for improvement in processes and service delivery Support IT projects and initiatives, including researching and implementing new technologies Maintain accurate and up-to-date technical documentation About You A natural More ❯

Lane, Merrow, Guildford, Surrey GU4 7BQ, but we promote a hybrid approach to working, meeting collaboratively when required. We are a team that is customer focused and liaises closely with county councillors and the Highways Design Team to assist in identifying, progressing and delivering highway improvements. Rewards and Benefits … days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days … is part of the Highways Operations and Infrastructure Group in the Highways and Transport Service. The focus for the group is to provide excellent customer service for highways works funded from our budget, and this is embraced to ensure that county councillors and customers are at the heart More ❯

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were … talent development. You'll be responsible for the management of all cost and revenue of the design function for this key account. Managing the customer relationship for design deliverables. Deliver client updates, manage client feedback and maintain positive client relationship. What youll bring You're a team player with … share information openly and seek to offer support across the business where your area of specialism is required You're committed to providing outstanding customer service both internal and external. You're a problem solver able to think through solutions You're energetic and self-motivated hands on More ❯

to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store … of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the … and safety and security guidelines. Bonas Benefits: Up to 50% discount on our fantastic products. 30 days holiday - increasing each year after two years' service (up to 35 days). Westfield Health Be Well Cash Plan. Auto-enrolment into our pension plan. Access to 360L - our eLearning platform Free More ❯

in the UK since 1921. If you really know your stuff about the products that we sell and can inspire customers and deliver exceptional service, we can offer you an exciting career in entertainment retail. Using your specialist product and market knowledge, you'll contribute to hmv's success … through providing first class customer service, merchandising and replenishing stock. In addition to the above, you will need to work the hours advertised. We are an equal opportunities employer and are committed to diversity and inclusion. Please note that successful applicants will be required to provide evidence of More ❯

and driving sell-through performance (maybe identifying product gaps to build exclusives for our partners). Collaborating cross-functionally with marketing, operations, product and customer service. Bringing insight, hustle, and ideas to help QDOS grow faster and smarter. This isn’t just a maintenance role—we’re looking for More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

are seeking a skilled HubSpot Administrator to lead the configuration, optimisation and integration of our CRM system, ensuring it supports our marketing, sales, and customer success teams to support them in delivering exceptional service to our customers. What You'll Do: Serve as the primary administrator and subject More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯

in providing technology solutions for care homes across the UK. Their tailored software solutions allow care homes to be more efficient, provide a higher service of care and ensure no detail is missed through the range of tailored digital solutions they have on offer. Our client are on a … senior sellers to attend and close. You will be responsible for growing client accounts through upselling, cross selling and providing a high level of customer service. Responsibilities: Cold-calling prospects and potential new clients. Cross selling and upselling to current clients, growing the accounts further and generating revenue. Using More ❯