5 of 5 Remote Customer Service Jobs in Guildford

primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using Talogy systems, working closely with other departments such as Sales, Consulting, and Software Engineering to … requests for client support, with the aim of ensuring satisfactory resolutions for all parties. Providing technical support to client projects as assigned. Running managed-service projects on Talogy platforms with limited support, i.e. coordinating the setup of assessments for selection or development on behalf of clients to deliver an … issues, and liaising with clients to get these resolved in a timely manner. Providing feedback on client implementations to colleagues in other departments. Meeting service level agreements (SLAs) in their region. Following processes around documentation of client work and interactions, e.g. utilizing client relationship management and project management tools More ❯

primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using Talogy systems, working closely with other departments such as Sales, Consulting, and Software Engineering to … requests for client support, with the aim of ensuring satisfactory resolutions for all parties. Providing technical support to client projects as assigned. Running managed-service projects on Talogy platforms with limited support, i.e. coordinating the setup of assessments for selection or development on behalf of clients to deliver an … issues, and liaising with clients to get these resolved in a timely manner. Providing feedback on client implementations to colleagues in other departments. Meeting service level agreements (SLAs) in their region. Following processes around documentation of client work and interactions, e.g. utilizing client relationship management and project management tools More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team More ❯

are seeking a skilled HubSpot Administrator to lead the configuration, optimisation and integration of our CRM system, ensuring it supports our marketing, sales, and customer success teams to support them in delivering exceptional service to our customers. What You'll Do: Serve as the primary administrator and subject More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯