8 of 8 Remote Customer Service Jobs in Guildford

SaaS Customer Success Manager (UK)

Hiring Organisation
OneStream Software
Location
Guildford, Surrey, UK
Employment Type
Full-time
CUSTOMER SUCCESS MANAGER Location: Hybrid, UK Employment Type: Full-Time Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions … achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding ...

Client Success Manager

Hiring Organisation
Gartner
Location
Guildford, Surrey, UK
Employment Type
Full-time
autonomy to get your work done with the flexibility you need to achieve your best. About the role: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client … investment Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients What you will need: 4+ years relevant professional experience Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills Bachelor's degree preferred Fluent/Native English. Who are we? At Gartner, Inc. ...

Account Manager - Public Sector

Hiring Organisation
Cornerstone OnDemand
Location
Guildford, Surrey, UK
Employment Type
Full-time
Account Manager - Public Sector This role is Hybrid, United Kingdom The Account Manager will be responsible for managing and growing Cornerstone's Public Sector customer base. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management … customer service. You will divide your time between developing relationships, handling escalations, impacting customer satisfaction ratings, working on RFP's, procurement processes and identifying new business opportunities within those key Public Sector customers. You will work closely with key resources within Cornerstone to ensure that ...

2nd Line IT Engineer

Hiring Organisation
MFK Recruitment
Location
Guildford, Surrey, UK
Employment Type
Full-time
managed IT services, cloud solutions, and modern infrastructure support. They are looking for enthusiastic individuals who enjoy working with technology and delivering high-quality customer service. Over the last 5 years, MFK Recruitment has placed 45 IT professionals with this company, and 32 are still thriving there today! Role … escalation point for junior members of the support team. Key Responsibilities Provide 1st and 2nd line technical support across a varied customer base. Act as the first point of escalation for technical incidents. Manage and resolve support tickets efficiently within SLAs. Diagnose issues across desktops, servers, cloud environments ...

Dynamics 365 CE Consultant

Hiring Organisation
Innovative Tech People, Inc
Location
Guildford, Surrey, UK
Employment Type
Full-time
occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative solutions … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. ...

Service Operations Manager

Hiring Organisation
MECS Communications Ltd
Location
Guildford, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
Service Desk Manager- Surrey Location: Hybrid working, Commutable to Guildford, Surrey and travel to customer sites when required. Salary: £55k - £65k dep on exp + Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, Project Plans, Jira, MS Project, Processes. … client, a provider of EV and Solar systems are seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions of a diverse range of customers faults/escalations. An IT background in Service Desk/Operations would ...

Join FindXtra: Admin, CX, Finance, Sales and More

Hiring Organisation
findXtra
Location
Guildford, Surrey, UK
Employment Type
Full-time
standard freelance categories, including: Admin Administrative Assistants Market Research Personal Assistant/VA/EA Business, IT & Legal Business Management Commercial Law IT Customer Support Customer Account Management Customer Services Financial Bookkeeping Debt Recovery Financial Accountant Management Accountant Tax Accountant Sales & Marketing Copywriting/Content Writing Data ...

SMB Account Executive - Nordics

Hiring Organisation
Zendesk
Location
Guildford, Surrey, UK
Employment Type
Full-time
Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this … goals. What You'll Be Doing Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion. Manage and nurture customer relationships ensuring high satisfaction and retention levels. Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize ...