Head of Support & Service Reliability Engineering
- Hiring Organisation
- Jobleads-UK
- Location
- Guildford, England, United Kingdom
Experience & Commercial Alignment Align support with Customer Success and Sales Ensure coordinated communication during incidents Protect customer relationships during critical events Introduce tenant-aware impact assessment (ARR, strategic accounts, regulatory exposure) Support enterprise-grade expectations for transparency and reliability Cross-functional Leadership Act as the bridge between Engineering, Product ...