SaaS Jobs in Guildford

8 of 8 SaaS Jobs in Guildford

Customer Success Manager

Guildford, England, United Kingdom
Hybrid / WFH Options
Person Centred Software Ltd
multiple priorities and projects simultaneously. A proactive, problem-solving mindset and the ability to work independently as well as collaboratively. Experience in a client-focused role, ideally within software, SaaS, or technology. (Desirable) Knowledge or experience of the care sector, and/or project management expertise. What We Offer: A base salary of up to £33,000 and bonus depending More ❯
Posted:

Commercial Product Expert

guildford, south east england, united kingdom
Hybrid / WFH Options
Intrum
across all aspects of services that have potential to impact on our customers. What you bring: Experience in product, pre-sales, solutions engineering, or technical consulting Strong understanding of SaaS platforms, APIs, and enterprise software Ability to simplify complex technical concepts for non-technical audiences Background in FinTech, Utilities, Telecom, or Financial Services is a plus Excellent communication, collaboration, and More ❯
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Contact Center Specialist - Global Tech

guildford, south east england, united kingdom
Hybrid / WFH Options
Principle
Customer Service Representative – Staines Are you passionate about delivering top-notch customer service? Our global SaaS client seeks a motivated Customer Service Representative to join their EMEA team. The Offer: Annual Salary £28,000 doe 12-month contract -PAYE - paid on a weekly basis Location: Staines, hybrid work model -3 days onsite. The Role: Answer inbound calls from customers and More ❯
Posted:

Customer Success Manager, EMEA

Guildford, Surrey, United Kingdom
Hybrid / WFH Options
Unily
Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Lead

Guildford, Surrey, United Kingdom
Hybrid / WFH Options
Person Centred Software Ltd
architectural documentation and technical designs. Drive continual improvement of development processes and foster a culture of technical excellence. What You'll Bring Proven technical leadership experience for a substantial SaaS product (3+ years). Extensive experience in enterprise software development, with expertise in C# .NET (preferably .NET 9) and MS SQL Server (including stored procedures and query optimisation). Strong … facing experience and the ability to translate technical decisions into business impact. (Bonus) Experience in healthcare or social care technology, knowledge of compliance standards (ISO-27001, NHS DSPT), or SaaS product scaling. What We Offer A base salary of £75,000 - £85,000 and bonusdepending on experience Modern town centre offices in Guildford, with opportunityfor ad hoc home working More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Platform Manager (CX)

guildford, south east england, united kingdom
Cheil United Kingdom
Confluence) What we need for this role At least 3-5 years of relevant experience working in a technical Digital/Technology role Experience of working with SaaS (Software as a Service) platforms such as Sprinklr, Qualtrics, Salesforce, Verint Analytical skills to assess the impact of changes and gather actionable insights Attention to detail to support the planning and execution More ❯
Posted:

Customer Support Specialist

Guildford, Surrey, United Kingdom
Hybrid / WFH Options
Person Centred Software Ltd
heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of contact for users of our SaaS products, guiding them through queries, solving problems, and ensuring every interaction leaves them feeling supported, understood, and confident using our solutions. What You'll Do Serve as the first point … process improvements to enhance customer satisfaction. Collaborate closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Onboarding Manager

Guildford, England, United Kingdom
Hybrid / WFH Options
Person Centred Software Ltd
Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We’re looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and … team Track product adoption post go-live, providing hands-on support to ensure customers achieve maximum value What You’ll Bring: Experience working in an implementations team within a SaaS environment, configuring and rolling out system implementations for customers Proven expertise in SaaS onboarding and implementation, including system configuration, data migration and change management Strong project management skills, with a More ❯
Posted:
SaaS
Guildford
Median
£140,000