1 of 1 Support Analyst Jobs in Guildford

Application Support Analyst Location: Guildford (On-site) Contract Type: 3 months + extensions We’re looking for an experienced 2nd Line Technical Support Analyst to join a busy and collaborative IT team, providing high-quality technical support across multiple sites. This is a great opportunity for someone with solid technical knowledge, strong troubleshooting ability, and … a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You’ll diagnose, troubleshoot, and resolve IT issues, escalating where necessary, while maintaining clear communication with users throughout. You’ll also play a key role More ❯