21 of 21 Remote/Hybrid Customer Service Jobs in Hampshire

Junior Application Support Analyst

Hiring Organisation
Anson Mccade
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
looking for a motivated individual to join us as a Junior Application Support Analyst . This is the perfect opportunity for someone with strong customer service skills who wants to build a future in tech. Why Join Us? Clear Career Path: Start as a junior and progress into … business applications. Troubleshoot issues and assist users with queries. Learn and grow your technical knowledge alongside experienced professionals. What Were Looking For Previous customer service experience (essential). An interest in technology and problem-solving. Understanding of merchant business processes (purchase and sales cycle) is a bonus. Strong ...

Customer Support Executive, Idox Geospatial

Hiring Organisation
Idox plc
Location
Southampton, UK
Customer Support Executive Customer Operations Team – Geospatial Division Farnborough, UK - Hybrid About the role This is a fantastic opportunity for an individual with some customer service experience to join our Customer Operations team in a varied and enriched role, with great opportunities to train further … quickly, with a level head and a keenness to learn. Reporting directly to the Head of Operations, the role's key focus is ensuring customer satisfaction. The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with ...

Customer Support Executive, Idox Geospatial

Hiring Organisation
Idox plc
Location
Farnborough, Hampshire, UK
Customer Support Executive Customer Operations Team – Geospatial Division Farnborough, UK - Hybrid About the role This is a fantastic opportunity for an individual with some customer service experience to join our Customer Operations team in a varied and enriched role, with great opportunities to train further … quickly, with a level head and a keenness to learn. Reporting directly to the Head of Operations, the role's key focus is ensuring customer satisfaction. The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with ...

Technical Support Team Leader

Hiring Organisation
Reed Technology
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Type: Full-time Hours: 35 hours per week, Monday to Friday, 9am - 5pm We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you will shape and enforce service standards, collaborate … enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse support trends, and uphold IT and security policies. Stakeholder Engagement: Communicate effectively across ...

Professional Services Engineer – Contact Centres

Hiring Organisation
Dupen Ltd (Dupen Recruitment)
Location
Portsmouth, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £42,000 per annum
platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

Professional Services Engineer – Contact Centres

Hiring Organisation
Dupen Ltd (Dupen Recruitment)
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £42,000 per annum
platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

2nd Line Engineer (Multiple Roles)

Hiring Organisation
Sterling Bridge Limited
Location
Fareham, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
Server, Microsoft 365 & Active Directory Solid understanding of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation (Hyper-V/VMware) Excellent troubleshooting and customer service skills MSP experience is ideal , but not essential Exclusive Benefits: £35,000 - £40,000 Salary Hybrid working model (2 days WFH) Multiple ...

Master Planner

Hiring Organisation
Cpl Life Sciences
Location
Southampton, England, United Kingdom
Distribution teams to deliver an optimal plan across the full planning horizon. If you enjoy solving supply problems, managing constraints, and keeping inventory and service levels in balance (without losing your mind), this one’s for you. What you’ll be doing Supply Planning & Inventory Management Own supply chain … networks and supply maps across the planning horizon Manage overall inventory within the supply network Calculate and manage stockholding policies, safety stock, service levels and inventory targets (including MEIO for finished goods) Validate and maintain cumulative planning lead times Ensure optimal supply plans across FG, WMS and SFG Planning ...

Technical Support Representative

Hiring Organisation
Vicon Industries
Location
Hedge End, Hampshire, UK
talented and technically skilled “people person” who enjoys working with clients and is proud of his/her ability to provide superior customer service. Your base of operations will be at our UK office located in Hedge End, Southampton. JOB SUMMARY: Some of your duties will include: Provide both … communications skills, as well as presentation skills Enjoys working with people over the phone and provides thorough follow-up to ensure problem resolution and customer satisfaction. Great problem-solving abilities Outstanding organisational skills Superior customer service orientation Strong attention to detail Ability to work independently with minimal ...

Dynamics 365 Architect

Hiring Organisation
Bright Purple Resourcing
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
remote working with occasional hybrid travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architect and implement robust Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead technical architecture throughout the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop ...

PHP Developer

Hiring Organisation
Connect Fibre
Location
Southampton, UK
Employment Type
Full-time
very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...

PHP Developer

Hiring Organisation
Connect Fibre
Location
Basingstoke, Hampshire, UK
Employment Type
Full-time
very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...

PHP Developer

Hiring Organisation
Connect Fibre
Location
Portsmouth, Hampshire, UK
Employment Type
Full-time
very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...

IT Recruitment Consultant

Hiring Organisation
TSR Select
Location
Portsmouth, Hampshire, UK
Employment Type
Full-time
through proactive engagement and networking. Arrange interviews, prepare candidates, gather feedback, and manage the offer and acceptance process. Provide a consistently high level of customer service and maintain strong communication throughout the recruitment cycle. Maintain accurate and up-to-date records on the company's CRM system … years' B2B experience. Proven track record of consistently meeting and exceeding sales and performance targets. Proficiency with recruitment technologies and CRM systems. Strong customer relationship management skills with a client-focused approach. Excellent written and verbal communication skills. Meticulous attention to detail and a commitment to accuracy. Highly organised ...

IT Recruitment Consultant

Hiring Organisation
TSR Select
Location
Basingstoke, Hampshire, UK
Employment Type
Full-time
through proactive engagement and networking. Arrange interviews, prepare candidates, gather feedback, and manage the offer and acceptance process. Provide a consistently high level of customer service and maintain strong communication throughout the recruitment cycle. Maintain accurate and up-to-date records on the company's CRM system … years' B2B experience. Proven track record of consistently meeting and exceeding sales and performance targets. Proficiency with recruitment technologies and CRM systems. Strong customer relationship management skills with a client-focused approach. Excellent written and verbal communication skills. Meticulous attention to detail and a commitment to accuracy. Highly organised ...

Administrator

Hiring Organisation
Pertemps Basingstoke
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £28,000 per annum
resolve and manage shipments- Completing project tasks as set by line manager- Liaising with multiple departments including Accounts, Operations, Purchasing and Sales- Providing outstanding customer serviceRequirements as an Administrator:- Previous sales support experience- Proficient with Excel, including Pivot Tables and V-Lookups- Strong social and communication skills- Strong organisation ...

Dynamics 365 CE Consultant

Hiring Organisation
Innovative Tech People, Inc
Location
Portsmouth, Hampshire, UK
Employment Type
Full-time
occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative solutions … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. ...

Join FindXtra: Admin, CX, Finance, Sales and More

Hiring Organisation
findXtra
Location
Portsmouth, Hampshire, UK
Employment Type
Full-time
standard freelance categories, including: Admin Administrative Assistants Market Research Personal Assistant/VA/EA Business, IT & Legal Business Management Commercial Law IT Customer Support Customer Account Management Customer Services Financial Bookkeeping Debt Recovery Financial Accountant Management Accountant Tax Accountant Sales & Marketing Copywriting/Content Writing Data ...

IT Support Technician

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£24,000
will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through … Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid ...

3rd Line Support / Systems Engineer

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
/Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to our customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions … assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills ...

Tech Sales Development Representative

Hiring Organisation
EIMS
Location
Southampton, England, United Kingdom
build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you: Year ...