7 of 7 Performance Improvement Jobs in Hampshire

Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders … to gather requirements and provide insights Monitoring and analysing service performance metrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management … abilities Understanding of performance metrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If More ❯

The purpose of this role is to facilitate continuous improvement within the Service Delivery (Control) function to facilitate and drive meaningful improvements within the Control space in order to achieve an aim of being able to provide a service our customers can rely on, particularly during disruptive events. Role Direct, develop and foster a culture of structured continuous improvement across the control. Facilitate structured continuous improvement utilising the agreed tools to solve problems and implement the solution. Engagement with stakeholders to deliver the organisation's structured continuous improvement strategy. Support a sustained culture of structured continuous improvement challenging existing processes, exploring new ways of working, benchmarking, observations, best practice, feedback and analysis presenting business cases … for change and supporting proposals. Work with teams to identify and improve areas of poor performance. To identify and lead on the delivery of Control performance improvement workstreams within their area of expertise, including the identification and adoption of industry good practice. To undertake incident learning reviews to identify both areas of good practice and areas for improvement. More ❯

outstanding client outcomes, we d love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects ensuring they re completed on time, within budget, and … services with commercial goals and exploring new service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge … approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuous improvement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At this company, you More ❯

outstanding client outcomes, we'd love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects—ensuring they're completed on time, within budget, and … services with commercial goals and exploring new service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge … approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuous improvement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At this company, you More ❯

change and improvements in a fast-paced/can-do culture, please apply. Your new role As part of the Logistics leadership team, you will support and enhance Warehouse performance with specific focus on the processes and systems that influence Inventory Accuracy, Pick Face/Stock location optimisation, WMS implementation/WMS upgrade, capacity planning, and all associated KPIs. … wholesale customers). You will be IT literate with strong analytical skills and the ability to use data to drive decisions. You will have a natural focus on continuous improvement, and be able to design and implement improved processes wherever a performance improvement can be found. You will be collaborative and enjoy working in a team that More ❯

change and improvements in a fast-paced/can-do culture, please apply. Your new role As part of the Logistics leadership team, you will support and enhance Warehouse performance with specific focus on the processes and systems that influence Inventory Accuracy, Pick Face/Stock location optimisation, WMS implementation/WMS upgrade, capacity planning, and all associated KPIs. … wholesale customers). You will be IT literate with strong analytical skills and the ability to use data to drive decisions. You will have a natural focus on continuous improvement, and be able to design and implement improved processes wherever a performance improvement can be found. You will be collaborative and enjoy working in a team that More ❯

problem-solving skills and the ability to manage complex incidents involving multiple stakeholders. Strong communication skills - able to explain technical concepts to all audiences. Experience with capacity analysis and performance improvement. Familiarity with documentation standards and estate management. Demonstrated ability to build strong, trust-based relationships with customers. Key Responsibilities Own the technical delivery model for LAN services, maintaining … Serve as the primary technical liaison between, driving strategic discussions and complex changes. Work closely with the customer to understand their operational needs and deliver tailored technical solutions. Availability, Performance and Capacity: Bring rigour to management of technical risks to the availability of the service, including performance, capacity, and the configuration and improvement of the tools we … Change Advisory Board sessions. Incident & Problem Management: Lead the resolution of complex incidents, coordinating across suppliers, third parties, and internal groups. Support problem management and drive continuous improvement. Continuous Improvement: Proactively suggest and implement enhancements to infrastructure performance and reliability. Conduct capacity analysis and ensure systems are always ready for future demands. Documentation & Estate Management: Maintain up-to More ❯