Service Delivery Manager
- Hiring Organisation
- Carbon 60
- Location
- Portsmouth, Hampshire, Southwick, United Kingdom
- Employment Type
- Contract
asset data (software and licenses) is up to date and accurate Define and agree MOUs and OLAs with enabling and supporting organisations as necessary Stakeholder Engagement Develop and agree OLAs with customers as necessary Provide clear, accurate communication with customers, internal teams, and suppliers Lead service reviews, operational … focus Accountability and ownership Clear communication Good judgement under pressure Continuous improvement mindset, able to identify opportunities to improve processes/systems/organisations Stakeholder diplomacy and tact Detail-oriented with strong operational discipline Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL v3 Foundation certified Experience supporting or delivering ...