Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Service Desk TeamLeader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the … Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service Desk Team members for Technical and non-technical queries. Work proactively to ensure smooth team operations and effective collaboration with other internal/external … Support where necessary of all Service Desk related Projects Ad-Hoc assignments, such as carrying out tasks related to reporting and site visits Team Leading responsibilities including: Deputise for Head of Customer Enablement Mentoring Service Desk Analysts Apprentices/Level 1s/Level 2s Assist in creating new more »
Service Desk TeamLead Bournemouth Hybrid £40,000 Bonus Your new company I m working with the UK s leading developer and manager of retirement communities they provide high quality homes to exacting specifications. This role is based in their Bournemouth Head Office, with the expectation that you … will be required to travel to sites. Your new role As the IT Service Desk teamlead you will provide services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact … Qualifications: ITIL v3/v4 Foundation qualification is desirable MCP certification would be desirable Knowledge & Experience: 2 years experience of providing teamleader support in a similar role What you'll get in return Competitive salary and bonus scheme Company pension scheme Life Assurance Professional Subscriptions paid more »
Join a Cutting-Edge Manufacturer as a Software TeamLead! Location: Lymington Salary: £80,000 p/a + Generous Benefits Package Job Type: Full-Time, Permanent, Hybrid Role Are you a skilled Software TeamLead ready to take on a pivotal role in Research & Development … team? A reputable and innovative manufacturer based in Lymington, is seeking a dynamic individual to lead a software team in the design, development, and delivery of groundbreaking products, applications, and services. Snapshot of the Role: As a Software TeamLead, you will provide exceptional … people management and leadership within a multidisciplinary team environment. Your expertise in embedded software, combined with a solid understanding of Unified Modeling Language (UML) and Python, will be crucial in delivering high-quality, cost-effective solutions. You will also ensure your team possesses the necessary skills more »
Role: Service Desk TeamLead Location: Southampton Salary: Up to 40k DOE Digital Waffle is looking for a Service Desk Manager to join a fantastic client based in the heart of Southampton. This role is perfect for someone with a few years of management experience on a Service … incident management, problem management, and service request fulfillment. Utilize KPIs (e.g., First Call Resolution Rate, Mean Resolution Time) to set achievable goals, monitor team performance, and identify areas for improvement. Oversee ticket assignment using tools like round-robin or skill-based routing, manage technician queues, and ensure adherence … customer issues by leveraging your own technical expertise and guiding them towards efficient troubleshooting and resolution. Identify situations requiring escalation to the infrastructure team, ensuring clear communication and seamless handover through detailed ticket notes and knowledge transfer. Manage the recruitment process for new Service Desk teammore »
a keen interest in advancing audio applications which would align with the company’s ethos and goals. As an integral member of the team you will be based on-site, dedicating your time to steering the team through system development, testing and refining processes. Your leadership … and mentorship will be pivotal in fostering an environment of growth and innovation, both for the team and the organization at large. This is an exciting opportunity to grow and have the chance to further develop your leadership and engineering skills. You will get to be a part more »
Software TeamLead £80,000-£90,000 Southampton - Once a week in the office I’m currently working with an innovative Southampton based engineering group who have been going for nearly 40 years and specialise in providing meteorological instruments to sectors such as Energy, Transport, Defence, Sport & Security. … in. The company are looking for a Lead Developer who can take on managerial responsibilities along with hands on coding and lead the team as they move into more web & cloud based development. More about the company Founded 39 years ago, specialists in Meteorological Instruments. Four separate companies … of variety in the projects. The Role – Lead Software Engineer £80,000-£90,000 Southampton – Once a week in the office. Managing a team of 3-4 developers. Role remains very hands on with an equal split. Main requirements are to be really experienced in all levels of more »