3 of 3 Customer Service Jobs in Hartlepool

from the applicant and utilising additional computerised interfaces for confirmation To fully understand the legislation and criteria involved in the various eligibility services To comply with the Processing Services Customer Charter when dealing with all incoming and outbound calls To complete statistical information as instructed by the Service Manager To act on requests for support regarding system access … and use by the customer To work as part of the team in achieving targets set by the Service Manager Deal with and respond to enquiries from clients, citizens and internal colleagues in a positive and professional manner Share your knowledge with others to ensure continuity in your absence, ensuring a handover is in place in advance of … completion of the apprenticeship role, this might open future opportunities within NEC and our wide range of other services, depending on various measures (role availability, performance, etc.) Apprenticeship Standard Customer service practitioner (level 2) Training Provider HARTLEPOOL COLLEGE OF FURTHER EDUCATION Working Week Monday to Friday 9am to 5pm including time in college. Expected Duration 1 Year More ❯

attendance and punctuality. Attend regular training and development sessions with an assigned mentor. Maintain excellent levels of attendance, punctuality and quality of work whilst undertaking NVQ Level 2 in Customer Service. Ensure NEC’s policies and procedures are understood and adhered to. Work with a dedicated apprentice mentor who will support and develop you throughout your apprenticeship. Develop strong … whilst dealing with a range of internal and external stakeholders. A chance to become a well-rounded member of the team with training in the administration of Council Tax, customer service and any other initiatives aimed at supporting the needs of our local government partners, and NEC’s Entitlement Services portfolio. You will have the opportunity to work … to, a culture of success, driven by enthusiastic and ambitious employees. An opportunity through hard work and commitment to move through the NEC Academy Scheme. Training Reporting to the Service Manager, you will be responsible for supporting the team to deliver the necessary activities involved in the administration of these services. Full training, ongoing support and mentoring will be More ❯

all sites globally Responsibilities as a Technical ERP Project Lead Global OTC process owner. Lead future state process mapping for order fulfilment, shipping & invoicing. Transformation and set-up of customer master data. Technical ERP project lead Must have Oracle implementation experience Order to Cash: focused on Customer Service (order entry to point of invoice) Technically able to … lead the Order to Cash element of the ERP project Clear understanding of customer Master data & future-state process mapping Skills required to be a Technical ERP Project Lead Order to Cash/ERP Project Lead with Oracle Implementation experience. Experience leading & implementing OTC activities as part of an ERP implementation or upgrade, preferably ORACLE. Experience of coaching, supporting More ❯