3rd Line engineer
- Hiring Organisation
- Spear-heads
- Location
- Hartlepool, Cleveland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £41,000 per annum
engineers. You will take ownership of advanced incidents and service requests while supporting and improving the organisation's IT infrastructure. You'll work across Microsoft technologies, networking, cloud services, virtualisation and security, as well as contributing to infrastructure upgrades and wider IT projects. Key Responsibilities Act as the escalation … point for complex 2nd and 3rd line technical issues Troubleshoot and resolve server, network, cloud and infrastructure problems Administer and support Microsoft 365, Azure and Active Directory/Entra ID Manage Windows Server environments, including Group Policy, DNS and DHCP Support virtualised environments using VMware and/ ...