6 of 6 Remote Customer Service Jobs in Hemel Hempstead

as needed. Desktop computing environments consisting of Windows 10, MAC OS and iOS. Handle Project assignments with minimal supervision. Manage escalated incidents and resolve the incidents working with Remote Service Desk team to capture details in knowledgebase articles for future reference. Deliver fixes to the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and … business unit(s). Candidate Experience: You will ideally need a degree or some form of IT related education. Any previous user support experience would be hugely beneficial. Excellent customer service and people skills needed. Good team player and experience of working in team orientated tasks or projects. Good knowledge of computer hardware, including laptops, desktops and peripherals. … recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯

Microsoft Solutions Engineer (2ndLine Service Desk Engineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT … Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their career within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for … a satisfactory DBS check . You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer More ❯

handle escalations directly, mentor the team, and drive SLA adherence. As a hands-on manager, you'll also work closely with development, project delivery, and implementation teams to align customer service with business needs. Why apply? Stable, profitable software business with a 29-year track record Clear career path into senior operational leadership Hybrid working (2-3 days More ❯

user stories into tangible outcomes. You will engage in Level 3 support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in … or more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such … as Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! If you are More ❯

user stories into tangible outcomes. You will engage in Level 3 support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in … or more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such … as Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you! If More ❯

As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. About the role: As Senior Business Analyst across the Customer Supply Chain, you will provide finance expertise and decision support to the Logistics and Commercial Operations leadership team. You will also be accountable for reporting, analysis and forecasting of … costs, as well as being part of the governance and decision-making processes, to ensure that we deliver in year performance, balancing service resilience and cost. You will lead the development of key insights to unlock value, working closely with the leadership teams to influence and positively impact the outcomes that the customer supply chain delivers. If you … part of our success journey, and you will have the opportunity to be involved in the following: Role Responsibilities: Provide clear, actionable insight to the Leadership team on the customer supply chain performance, including analysis against budget, forecast and prior year. Identify risks and opportunities early and work with cross-functional partners, focusing on continuous improvement of processes. Ensuring More ❯