Customer Service Jobs in Hemel Hempstead

Customer Service
Hertfordshire > Hemel Hempstead

The table below provides summary statistics for permanent job vacancies advertised in Hemel Hempstead requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 14 28 21
Rank change year-on-year +14 -7 -3
Permanent jobs citing Customer Service 6 10 18
As % of all permanent jobs advertised in Hemel Hempstead 9.68% 4.35% 11.32%
As % of the Processes & Methodologies category 10.53% 5.00% 11.61%
Number of salaries quoted 5 10 9
10th Percentile - £22,600 -
25th Percentile £31,250 £29,688 -
Median annual salary (50th Percentile) £50,000 £57,500 £40,000
Median % change year-on-year -13.04% +43.75% -8.57%
75th Percentile £57,500 £58,750 £48,750
90th Percentile - £59,125 £49,750
Hertfordshire median annual salary £37,500 £27,750 £40,000
% change year-on-year +35.14% -30.63% -

All Process and Methodology Skills
Hemel Hempstead

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hemel Hempstead.

Permanent vacancies with a requirement for process or methodology skills 57 200 155
As % of all permanent jobs advertised in Hemel Hempstead 91.94% 86.96% 97.48%
Number of salaries quoted 42 157 53
10th Percentile £32,500 £25,809 -
25th Percentile £51,288 £27,117 £26,250
Median annual salary (50th Percentile) £60,750 £47,500 £40,000
Median % change year-on-year +27.89% +18.75% -27.27%
75th Percentile £64,250 £62,500 £52,500
90th Percentile £75,000 £68,750 £57,125
Hertfordshire median annual salary £55,000 £52,500 £57,500
% change year-on-year +4.76% -8.70% +4.55%

Customer Service
Job Vacancy Trend in Hemel Hempstead

Job postings citing Customer Service as a proportion of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Customer Service in Hemel Hempstead

Customer Service
Salary Trend in Hemel Hempstead

3-month moving average salary quoted in jobs citing Customer Service in Hemel Hempstead.

Salary trend for Customer Service in Hemel Hempstead

Customer Service
Salary Histogram in Hemel Hempstead

Salary distribution for jobs citing Customer Service in Hemel Hempstead over the 6 months to 11 May 2025.

Salary histogram for Customer Service in Hemel Hempstead

Customer Service
Co-occurring Skills and Capabilities in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Office
Communications & Networking
1 2 (33.33%) DHCP
1 2 (33.33%) DNS
1 2 (33.33%) TCP/IP
General
1 3 (50.00%) Inclusion and Diversity
1 3 (50.00%) Social Skills
2 2 (33.33%) Analytical Skills
2 2 (33.33%) Retail
3 1 (16.67%) Public Sector
Job Titles
1 2 (33.33%) 2nd Line Support
1 2 (33.33%) Technical Support
2 1 (16.67%) 2nd Line Engineer
2 1 (16.67%) 2nd Line Support Engineer
2 1 (16.67%) 2nd Line Technical Support
2 1 (16.67%) Delivery Manager
2 1 (16.67%) Infrastructure Team Leader
2 1 (16.67%) IT Support
2 1 (16.67%) Lead
2 1 (16.67%) Microsoft Engineer
2 1 (16.67%) Service Delivery Manager
2 1 (16.67%) Service Desk Support
2 1 (16.67%) Service Manager
2 1 (16.67%) Support Engineer
2 1 (16.67%) Support Manager
2 1 (16.67%) Team Leader
2 1 (16.67%) Technical Manager
2 1 (16.67%) Technical Support Manager
Miscellaneous
1 2 (33.33%) EPoS
2 1 (16.67%) Driving Licence
2 1 (16.67%) Management Information System
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Mac OS
3 2 (33.33%) Apple iOS
3 2 (33.33%) Windows 7
4 1 (16.67%) Linux
4 1 (16.67%) Windows Server
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) Problem-Solving
2 2 (33.33%) Asset Management
2 2 (33.33%) Collaborative Working
2 2 (33.33%) ITSM
2 2 (33.33%) Line Management
2 2 (33.33%) Mobile Device Management
2 2 (33.33%) Root Cause Analysis
2 2 (33.33%) Trend Analysis
3 1 (16.67%) Budget Management
3 1 (16.67%) Coaching
3 1 (16.67%) Customer-Centricity
3 1 (16.67%) ITIL
3 1 (16.67%) People Management
3 1 (16.67%) Project Delivery
3 1 (16.67%) Project Management
3 1 (16.67%) Service Delivery
3 1 (16.67%) Service Management
Qualifications
1 2 (33.33%) DBS Check
1 2 (33.33%) Degree
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Hyper-V
1 2 (33.33%) VMware Infrastructure
Systems Management
1 1 (16.67%) Autotask
Vendors
1 3 (50.00%) Apple
1 3 (50.00%) Microsoft
2 2 (33.33%) VMware