1 to 12 of 12 Customer Experience Jobs in Hertfordshire

About Optoma A passionate, customer-focused brand, Optoma products captivate, inspire, and connect people for a better experience. The Optoma Group has regional headquarters in Europe, the USA, and the Asia Pacific with well-established channels across three continents, providing reliable and innovative visual solutions for customers and partners … business stakeholders to understand their requirements, priorities, and challenges. Advocate for the adoption of technology solutions that drive business value, improve efficiency, and enhance customer experience. Implement processes and procedures for managing changes to applications, including software updates, patches, enhancements, and migrations. Minimize disruption to business operations while ensuring … for money is obtained. Support teaching and learning by providing technical assistance to staff, particularly if any equipment malfunctions. About You Key Skills and Experience Essential : Bachelor's degree in Computer Science, Information Technology, or a related field. Experience as an Application Manager or similar role, with NetSuite more »

Ensuring that solutions developed are fit for purpose and provide appropriate business value. Analysing and defining test approaches and strategies to ensure the best customer experience. What we are looking for: 3+ years of experience in building software products Experience working with React.js and React Native GraphQL … AWs cloud services, Docker. Experience working with SQL and NoSQL databases JavaScript, HTML and CSS experience Understanding of web development, code structure, reusability, accessibility and security. Knowledge of PHP would be a bonus. A couple other reasons to apply: Breakfast and Lunch is prepared by their team chef. more »

a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »

platform provides innovative solutions to streamline operations, enhance property management, and facilitate data-driven decision-making. They are seeking a dynamic and experienced Lead Customer Success Manager to join the business. Job Overview: As the Lead of Customer Success, you will be responsible for developing and leading the … outcomes through the use of the company's technology, driving adoption, satisfaction, and retention. This role requires a strategic thinker with a passion for customer advocacy and a track record of building successful customer success teams and processes. Key Responsibilities: Strategy Development: Develop and implement a comprehensive customer success strategy aligned with company goals and customer needs. Team Leadership: In the future, recruit, mentor, and lead a high-performing customer success team, fostering a culture of excellence and customer-centricity. Customer Onboarding: Design and oversee an effective onboarding process to ensure customers are more »

. We are looking for someone to show great passion and care for our retailers and colleagues, wanting to provide them with a great customer experience when they are having technical difficulties, and at points, to be the voice of the retailer. What will you be doing? This … technical development of the people within the team, creating an environment where commitment and morale are high. What would we like from you? Previous experience of managing a team of Support Analysts Proven experience of demonstrating team performance, and driving improvements, through accurate MI reporting and KPIs Experience of querying and analyzing data to determine product heath and trends Experience supporting a complex enterprise environment, ideally within a Windows and SQL Server environment, and experience of connected retail devices A logical approach to problem solving and the ability to coach/mentor/direct others more »

days per week in Hertfordshire Duration: 9 month Fixed Term Contract (scope for permanent opportunity) Are you a strong, generalist Procurement Manager, with experience in IT Categories? This is an excellent opportunity to join a 'Greenfield' Procurement operation, taking a key role in supporting business-critical procurement projects, in … a fast-paced, transformation environment. Our client is a multi-national entertainment business who are developing groundbreaking technology to improve customer experience and engagement, and with an ambition to build one of the UK's most diverse and inclusive working environments. This is a blended strategic and hands … with the business to ensure robust relationships are in place, and that they understand the new model. Requirements: 5 years' Indirect and Direct Procurement experience, with some IT experience. Strong experience selecting, onboarding, and managing suppliers. Experience drafting, negotiating and managing supplier agreements. Excellent relationship management skills more »

days per week in Hertfordshire Duration: 9 month Fixed Term Contract (scope for permanent opportunity) Are you a strong, generalist Procurement Manager, with experience in IT Categories? This is an excellent opportunity to join a 'Greenfield' Procurement operation, taking a key role in supporting business-critical procurement projects, in … a fast-paced, transformation environment. Our client is a multi-national entertainment business who are developing groundbreaking technology to improve customer experience and engagement, and with an ambition to build one of the UK's most diverse and inclusive working environments. This is a blended strategic and hands … with the business to ensure robust relationships are in place, and that they understand the new model. Requirements: 5 years' Indirect and Direct Procurement experience, with some IT experience. Strong experience selecting, onboarding, and managing suppliers. Experience drafting, negotiating and managing supplier agreements. Excellent relationship management skills more »

days per week in Hertfordshire Duration: 9 month Fixed Term Contract (scope for permanent opportunity) Are you a strong, generalist Procurement Manager, with experience in HR and Professional Services Categories? This is an excellent opportunity to join a 'Greenfield' Procurement operation, taking a key role in supporting business-critical … procurement projects, in a fast-paced, transformation environment. Our client is a multi-national entertainment business who are developing groundbreaking technology to improve customer experience and engagement, and with an ambition to build one of the UK's most diverse and inclusive working environments. This is a blended … with the business to ensure robust relationships are in place, and that they understand the new model. Requirements: 5 years' Indirect and Direct Procurement experience, with some HR and Professional Services experience. Strong experience selecting, onboarding, and managing suppliers. Experience drafting, negotiating and managing supplier agreements. Excellent more »

It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device! What You Can Expect Type - FTC until … Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience and delivering high standards of customer satisfaction and continually enhancing processes. … Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean Six Sigma) would be nice. Experience of creating more »

Customer Success Manager Hybrid | (3 Days in Office) Locations/Salary Rickmansworth, UK/UP TO £70,000 DOE Chicago, USA | St Louis, Missouri, USA/UP TO $115,000 DOE A Customer Success Manager is required to join an award-winning dynamic workplace technology company that provides … comprehensive platforms designed to deliver actionable workplace insights. Their platform includes real-time analytics systems, workplace sensors, employee experience apps, signage solutions, and space management tools. The Role Looking for a Customer Success Manager with a strong technical background! You will be responsible for crafting and implementing a … company’s products, utilising data analysis and collaboration with internal teams to enhance their experiences. You will drive improvements in product support and overall customer satisfaction by handling feedback and complaints and collaborating with account managers to achieve planned growth by maintaining high levels of client contentment. Some of more »

a leading provider of innovative technology solutions tailored for the retail industry. Their cutting-edge applications and services help retail businesses streamline operations, enhance customer experiences, and drive growth. They are seeking a skilled and motivated Application Support Specialist to join their dynamic team and contribute to their mission … their software, ensuring they maximize the value of their solutions. Maintain detailed documentation of support activities, issues, and resolutions. Qualifications: 3-5 years of experience in application support, with a strong background in Java programming. Proven experience in the retail industry, with a deep understanding of retail operations more »

be required to give our clients the best quality service. This role is focused on the Healthcare and Scientific Research market. You'll have experience supporting customers with the installation and maintenance of their biosafety airflow cabinets and be interested in learning to support other types of laboratory equipment. … travel to into London, Cambridge and Oxford as well as elsewhere across the region. At times there may be a need to travel to customer sites outside of this area depending on your work schedule. A car will be provided along with necessary tools and IT equipment. Key Responsibilities … documents (installation manuals, maintenance manuals, etc.) Complete required service documentation to the required level. Complete call reports. Work within a team to provide best customer experience, communicate with our Service Office team daily Maintain car stock inventory of spare parts Following Health and Safety Procedures Perform other duties more »