3 of 3 Service Desk Engineer Jobs in Hertfordshire

Job Description: 3rd line service desk engineer Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer. As part of the service desk team, you will be … responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software … express ideas and information clearly and concisely. · Plans and manages own workflow on a daily basis to ensure the achievement of KPIs · Demonstrates a passion for customers and delivering service excellence. · Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office 365 o Enterprise Mobility & Security including Intune and More ❯

IT Field Engineer - ServiceDesk Stoke-on-Trent £35,000 + benefits iO Associates is partnering with a global healthcare group to find an IT ServiceDesk Field Engineer. You'll act as the key link between the site and IT teams, resolving local issues and supporting the development of on-site IT services to enable efficient, tech-driven healthcare delivery. … projects and site setups. Maintain strong stakeholder relationships across allocated sites. Ensure accurate ticket logging, asset tracking, and change compliance. Collaborate with internal teams and vendors for effective IT service delivery. Requirements: Strong experience with Windows 10, Microsoft 365, Active Directory, and printer support Solid networking knowledge (LAN/WAN), WiFi setup, and endpoint troubleshooting Excellent problem-solving, communication More ❯

IT Field Engineer - ServiceDesk Stoke-on-Trent £35,000 + benefits iO Associates is partnering with a global healthcare group to find an IT ServiceDesk Field Engineer. You'll act as the key link between the site and IT teams, resolving local issues and supporting the development of on-site IT services to enable efficient, tech-driven healthcare delivery. … projects and site setups. Maintain strong stakeholder relationships across allocated sites. Ensure accurate ticket logging, asset tracking, and change compliance. Collaborate with internal teams and vendors for effective IT service delivery. Requirements: Strong experience with Windows 10, Microsoft 365, Active Directory, and printer support Solid networking knowledge (LAN/WAN), WiFi setup, and endpoint troubleshooting Excellent problem-solving, communication More ❯