11 of 11 Customer Service Jobs in High Wycombe

We are recruiting a Customer Support Technician for our client, a global organisation based in High Wycombe. The Customer Support Technician is responsible for providing technical telephone, chat and email support to end-user customers ensuring optimum customer satisfaction - it's imperative the successful candidate is bright, personable and if they have previous experience in a technical … support role that would be an advantage but if they're keen to learn and practically minded full training will be given. Previous experience in a customer service role is essential. This is a hybrid role working 3 days in the office and 2 from home and is paying between £25k and £30k plus company bonus of up … and fantastic benefits including private healthcare (after probation), 25 days holiday, pension and discounted gym membership. Mon to Fri 9-5.30. Duties include Answer technical questions and troubleshooting service-related activities on equipment for customers Liaising with customers via telephone and email ensuring a 1st class service is provided at all times Generate revenue by up selling More ❯

We are recruiting a Customer Support Technician for our client, a global organisation based in High Wycombe. The Customer Support Technician is responsible for providing technical telephone, chat and email support to end-user customers ensuring optimum customer satisfaction - it's imperative the successful candidate is bright, personable and if they have previous experience in a technical … support role that would be an advantage but if they're keen to learn and practically minded full training will be given. Previous experience in a customer service role is essential. This is a hybrid role working 3 days in the office and 2 from home and is paying between £25k and £30k plus company bonus of up … and fantastic benefits including private healthcare (after probation), 25 days holiday, pension and discounted gym membership. Mon to Fri 9-5.30. Duties include Answer technical questions and troubleshooting service-related activities on equipment for customers Liaising with customers via telephone and email ensuring a 1st class service is provided at all times Generate revenue by up selling More ❯

to all of its sites. The team is comprised of highly skilled professionals who are dedicated to helping ensure that faculty staff and students receive the highest levels of service and support. We are seeking a motivated and talented Field Support Engineer to join our Clients team. As an IT Support Engineer, you will play a crucial role in … ensuring all of the schools sites receive exceptional on-site support and technical expertise. This role requires a combination of technical skills, customer service, and the ability to work independently. Key Responsibilities: Provide on-site technical support and troubleshooting for Windows desktop and server environments. Configure, maintain, and troubleshoot Microsoft 365 (M365) applications and services. Perform hardware and … upgrades, and repairs as needed. Diagnose and resolve network issues, including LAN and WAN configurations. Collaborate with clients to understand their technology needs and provide tailored solutions. Document all service requests, resolutions, and hardware/software changes. Maintain accurate inventory of hardware and software assets. Ensure compliance with company and client-specific security and data protection policies. Occasional travel More ❯

firm in High Wycombe is hiring a Client Services Administrator to support with the firm's day-to-day business operations. You'll receive full training in conveyancing, compliance, customer service, and IT, making it a fantastic opportunity for anyone looking to develop their skills in a professional environment. Key responsibilities: Onboarding new clients and being their first … are the benefits: £24-5k salary DOE + a company pension and healthcare scheme Progression into a managerial role Regular team socials and away days Requirements Experience in customer service 3 A Levels or equivalent Based less than 40 minutes from High Wycombe Available to start a role ASAP More ❯

Customer Operations Coordinator Location: High Wycombe (Office-based with occasional supplier visits) Salary: £26,000 to £28,000 per annum Hours: 35 per week (Monday to Friday) Are you a highly organised and proactive professional with a passion for delivering great customer service? A fast-growing technology company is looking for a Customer Operations Coordinator to … support the smooth processing of customer orders from start to finish. This role involves working across departments to ensure accuracy in sales orders, delivery scheduling, and invoicing. It's ideal for someone who enjoys variety in their day, has excellent attention to detail, and thrives in a fast-paced environment. Key Responsibilities: Communicate with customers to confirm project details … equipment needs, and delivery schedules Process customer orders using Sage and internal order management systems Prepare daily and weekly picking tickets and coordinate dispatch with production Monitor stock levels and delivery timelines, working with internal teams to resolve issues Cross-check invoices against delivery notes and update records accurately Handle product returns (RMA), organise replacements and logistics Occasionally assist More ❯

We are working on behalf of a well-established and growing IT services company to recruit an experienced and highly capable Service Desk Engineer . Based in High Wycombe, Buckinghamshire, this is a fantastic opportunity to join a forward-thinking business that values organisation, initiative, and a strong team culture. This role of Service Desk Engineer in High … confident and proactive professional who thrives in a fast-paced environment, enjoys variety, and takes pride in ensuring an office runs smoothly and efficiently. Duties for the role of Service Desk Engineer in High Wycombe, Buckinghamshire include: Provide 1st and 2nd line support for a wide range of IT issues, including hardware, software, networking, and cloud-based services Respond … to support tickets via phone, email, and ticketing systems, ensuring timely resolution and excellent customer service Configure and deploy laptops, desktops, mobile devices, and user accounts Maintain and update system documentation and internal knowledge base Assist with onboarding/offboarding, patch management, and general IT administration Work closely with senior engineers on escalated tickets and small projects What More ❯

Our client is a fast-growing Fintech company, delivering intelligent, tech-driven solutions for seamless international finance management. They're now looking for a Client Service Executive to join their team. This is a fantastic opportunity for someone with a passion for client success and a keen interest in Fintech. You'll be the first point of contact for … strategic currency guidance, using your understanding of global FX solutions to identify process improvements. Act as the primary day-to-day contact for clients, ensuring clear communication and timely service delivery. Manage client accounts, monitor progress, and address concerns proactively. Prepare and deliver reports, proposals, demos, and training sessions. Identify upselling and cross-selling opportunities to enhance client relationships. … Experience required: 1-3+ years in a client-facing or customer service role. Strong communication and problem-solving skills. Detail-oriented, especially with financial data. Experience in Fintech or financial services is a plus. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your More ❯

Administrator works within the Employee Services function providing effective, accurate and timely human resources administrative support to all internal and external clients. You will maintain a high level of customer service whilst ensuring compliance with company operating procedures. Your core responsibilities First point of contact for clients of Employee Services & HR Systems providing timely query resolution; guidance and … support with HR Systems Support with education in company procedures and use of operating systems Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels Actively contribute to the continuous improvement of SOPs to drive efficiency, accuracy and increased service More ❯

on 1 with industry experts daily to help guide you through the industry and springboard your career to the next level. In this role you will be providing technical customer support to clients and consumers. By working alongside a dedicated team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge … Industry training The Person Commutable to High Wycombe Degree in Technical Field Good communication and people skills Keywords; IT Support, IT, Security, Access Control, High Wycombe, Graduate, Support, Technical, Customer service Reference Number: BBBH20492 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal More ❯

as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support to clients and consumers. By working alongside a dedicated team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge … training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills Keywords; IT Support, IT, Security, Access Control, High Wycombe, Graduate, Support, Technical, Customer service Reference Number: BBBH20492 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal More ❯

professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive salary with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global … technical issues related to both hardware and software products. Key Responsibilities: Provide expert technical support via phone, email, and remote tools. Build strong relationships with customers by delivering exceptional service and solving their technical challenges. Apply your electrical/electronic expertise to troubleshoot and resolve issues, particularly related to cloud integration (IP) and connecting hardware to software applications . … Stay up-to-date with the latest product releases and enhancements. Collaborate with installation and maintenance teams to identify training needs and improve service delivery. Conduct site visits when necessary to investigate and resolve system issues. Support the sales team during the system specification stage to ensure smooth project deployment. Manage escalated tickets, ensuring prompt resolution and high levels More ❯