their business efficiency, improve customer service and reduce business costs. What's the job? We are seeking an experienced and driven Professional ServicesManager to lead and grow our Professional Services team in a fast-paced Managed Service Provider (MSP) environment. This role is directly responsible … for overseeing solution architects, delivery engineers, and technical consultants working across networks, end-points, cloud platforms, infrastructure, and service architecture. You will ensure the successful delivery of IT projects and solutions to our clients with a relentless focus on service excellence, billable performance, and operational effectiveness. As a … also assist with our Duty Incident Management Process. What experience are we looking for? Experience in a Professional Services leadership role within a Managed Service Provider (MSP) environment. Managing technical teams across a range of services such as Networking (LAN/WAN, firewalls), Endpoint management, Microsoft 365 and Azure More ❯
their business efficiency, improve customer service and reduce business costs. What's the job? We are seeking an experienced and driven Professional ServicesManager to lead and grow our Professional Services team in a fast-paced Managed Service Provider (MSP) environment. This role is directly responsible … for overseeing solution architects, delivery engineers, and technical consultants working across networks, end-points, cloud platforms, infrastructure, and service architecture. You will ensure the successful delivery of IT projects and solutions to our clients with a relentless focus on service excellence, billable performance, and operational effectiveness. As a … also assist with our Duty Incident Management Process. What experience are we looking for? Experience in a Professional Services leadership role within a Managed Service Provider (MSP) environment. Managing technical teams across a range of services such as Networking (LAN/WAN, firewalls), Endpoint management, Microsoft 365 and Azure More ❯
their business efficiency, improve customer service and reduce business costs. What's the job? We are seeking an experienced and driven Professional ServicesManager to lead and grow our Professional Services team in a fast-paced Managed Service Provider (MSP) environment. This role is directly responsible … for overseeing solution architects, delivery engineers, and technical consultants working across networks, end-points, cloud platforms, infrastructure, and service architecture. You will ensure the successful delivery of IT projects and solutions to our clients with a relentless focus on service excellence, billable performance, and operational effectiveness. As a … also assist with our Duty Incident Management Process. What experience are we looking for? Experience in a Professional Services leadership role within a Managed Service Provider (MSP) environment. Managing technical teams across a range of services such as Networking (LAN/WAN, firewalls), Endpoint management, Microsoft 365 and Azure More ❯
Lancashire Teaching Hospitals NHS Foundation Trust
Detailed job description and main responsibilities Ensure that the Facilities provision is timely and of the required quality in accordance with the Statutory Regulations, Service Level Agreements, Contractual Specifications and Trust requirements, working closely with Clinical Teams, Ward Matrons and others to provide the best service to patients. … Monitor service performance through the development and use of Key Performance Indicators (KPls) and the Divisional assurance dashboard to demonstrate the delivery of agreed service standards. Conduct annual surveys, risk assessments and audits to monitor service performance and take appropriate actions to address actual or potential service … data collation and communications. Lead and/or participate in and support any organisational change process within your remit. Embed leadership accountabilities within your service and actively participate in the FM Senior Leadership Team. Support the development of short-, medium- and long-term business plans Person specification Qualifications Essential More ❯
