2 of 2 ITIL Jobs in Hoddesdon

stakeholder engagement with excellent communication abilities. Customer-centric, process-driven, and detail-oriented. Resilient under pressure, accountable, and committed to infrastructure stability. Familiar with ITIL best practices for structured operations. Expertise in Active Directory Familiarity with Windows Server and Microsoft OS troubleshooting A problem solver, innovator, and collaborator who thrives ...

small projects that make a big difference. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Follow ITIL best practices and maintain accurate ticket documentation. Person Specification Essential skills will include: ITIL knowledge and a solid understanding of service management. Proven ticket handling experience ...