3 of 3 Customer Service Jobs in Horsham

We are looking for a Customer Service Administrator, based just outside of Horsham, to work on a hybrid basis for an award winning, innovative team. You will be passionate about giving excellent customer service, striving to solve problems, with an interest in all things IT/… duties will include: * Helping customers get the most out of their software and guiding them through any queries they may have. * Providing high-level customer support via telephone and email. * Onboarding new customers onto the software. * Analysing customer needs and helping to plan the product's future. * Collaborating … with other departments in the company where necessary. * Contributing directly to user guide and support articles. The ideal candidate will have excellent customer service skills, with a desire to provide customers solutions. This is a permanent role, being offered on a hybrid basis of 3 days per week More ❯

are used both internally and externally with customers. Recommend metrics & KPIs to measure outcomes as the program expands and evolves to help ensure outstanding customer experience. In partnership with JJIT, oversee both front and back-end technology enhancements and implementations required to help improve the CAR-T Order Fulfillment … improvements brought forth with AI and other technologies. Through VOC, data & analytics, and Market Research, identify new ways & processes the team can deliver superior customer experience Train internal stakeholders (home office and customer/field facing teams) on internal and external dashboards/technology improvements and bring customer … in the shoes of the customers and patients you support and the providers who care for them. You are passionate about delivering a great customer experience. You hold yourself, your team, suppliers, and partners to a high standard. You welcome the challenge of working in a highly visible and More ❯

diverse cultures, food, and all things Italian, with a passion for growing sales and leading a fantastic team. Hospitality: A welcoming attitude, making every customer and Team Member feel at home. Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to … detail and a commitment to excellent food, service, standards and team development. Behaviour: The desire to lead and work collaboratively with the General Manager and team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional … food and service to all customers. Join Us: At ASK Italian , we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we More ❯