2 of 2 Customer Service Jobs in Horsham

Service Desk Engineer (1st/2nd Line) Location: Horsham, West SussexSalary: Up to £35,000 (DOE) A growing IT Managed Service Provider based in West Sussex is looking for a talented IT Service Desk Engineer to join their team. This role will focus on delivering high-quality … complex issues where required What We’re Looking For: Previous experience in a 1st or 2nd Line IT Support role (MSP experience desirable) Strong customer service and communication skills Good Microsoft 365 and AD knowledge Full UK driving licence What’s On Offer: Salary up to £35k depending ...

projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity … with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step ...