Customer Requirements Jobs in Hounslow

1 to 1 of 1 Customer Requirements Jobs in Hounslow

Key Account Operations Manager

Hounslow, London, United Kingdom
Hybrid / WFH Options
DB Schenker
to 17:30 What will you be doing? Implement new Key account business, establishing communication lines, SOPs, and credit applications. Ensure alignment between customer expectations and internal processes, driving behavior to achieve business goals. Develop and implement strategies, goals, and policies for Key account customers. Maintain a deep understanding … Key account customers' needs, developing SOPs to exceed expectations. Build relationships with internal and external stakeholders to meet expectations. Investigate and respond promptly to customer inquiries, problems, complaints, and escalations. Manage performance of direct reports, providing support, guidance, and development opportunities. Foster effective communication within and across teams, facilitating … management, showcasing effective leadership skills and the ability to motivate and guide teams. Demonstrated success in Key Account Management, with a strong understanding of customer needs and the ability to build lasting relationships. Exceptional leadership and interpersonal skills, capable of influencing stakeholders at all levels. Outstanding relationship-building abilities more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted: