Salary: £50,000 - £65,000 + Bonus + Benefits Location: Hessle Opportunity to shape a growing global service proposition in a high-tech sector Global Aftersales Manager Location: Hessle Salary: £50,000 – £65,000 + Bonus + BenefitsLead our clients global service operation that puts customer care, technical precision and growth at the heart of its mission.We … re supporting a globally respected high-tech manufacturer in their search for an Global Aftersales Manager to lead their technical support and customerservice function across their customer base. This is an incredible opportunity for you to join a thriving operation and drive high service standards, engage with and support a global customer base, and … coach a capable team of engineers and technicians. The Role As Global Aftersales Manager, you’ll oversee the delivery of technical support and service works for clients across the UK and worldwide. You’ll act as the key interface between the business and its international customer base, ensuring fast, consistent, and commercially sound support and high standards of More ❯
Are you a dedicated and experienced Customer Support Manager, looking for an opportunity where your hard work and expertise are truly valued Do you want to join a supportive environment that recognises and appreciates your diligent efforts Are you a passionate CustomerService/Support Manager and Enthusiast, working in the Gaming Industry, and eager to advance … your career within a world-class business Imagine being part of a fast-paced, dynamic, established business that is committed to growth through top-class products and exceptional CustomerService Systems, and where your achievements are celebrated. If this is you, then read on. Our client supplies and services tablets for bingo halls and arcades and operates a … successful online bingo and casino platform. They are looking for a hands-on, driven, Customer Support Manager to lead and enhance their Support Services across all channels, which include both hardware and digital customer needs. As Customer Support Manager, you’ll be responsible for ensuring their Support Services are efficient, professional, and responsive. You’ll manage daily More ❯
Hull, North Humberside, North East, United Kingdom
Get Staffed Online Recruitment
Are you a dedicated and experienced Customer Support Manager, looking for an opportunity where your hard work and expertise are truly valued Do you want to join a supportive environment that recognises and appreciates your diligent efforts Are you a passionate CustomerService/Support Manager and Enthusiast, working in the Gaming Industry, and eager to advance … your career within a world-class business Imagine being part of a fast-paced, dynamic, established business that is committed to growth through top-class products and exceptional CustomerService Systems, and where your achievements are celebrated. If this is you, then read on. Our client supplies and services tablets for bingo halls and arcades and operates a … successful online bingo and casino platform. They are looking for a hands-on, driven, Customer Support Manager to lead and enhance their Support Services across all channels, which include both hardware and digital customer needs. As Customer Support Manager, you'll be responsible for ensuring their Support Services are efficient, professional, and responsive. You'll manage daily More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
Customer Tech Support Advisor Were Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So were on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team … full of inspiring, customer obsessed people, and were looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customerservice puts a smile … would love to find out more about you. This role is based onsite at Willerby. Heres why youll love this role - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customerMore ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
Customer Tech Support Advisor We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on … a team full of inspiring, customer obsessed people, and we’re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customerservice … to find out more about you. This role is based onsite at Willerby. Here’s why you’ll love this role... - You''ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customerMore ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
Technical Customer Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Technical Customer Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customerservice and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
Technical Customer Support Team Leader We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we’re on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we’re looking for a Technical Customer Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customerservice and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯
Driffield, North Humberside, England, United Kingdom
Principal IT
make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customerservice are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from … an accurate and up to date record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation. Perform diagnostic tests and troubleshooting to identify customer issues. Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry. Undertaking repairs on all equipment. Processing leavers on our … including unassigning equipment and preparing hardware for the next potential user. Triaging old and new issues within the proper channels to give a more efficient service. Take ownership of customer issues and ensure they are carried through to completion. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
Customer Tech Support Team Leader We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we're on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we're looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customerservice and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
Customer Tech Support Team Leader We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are, and whatever you do online. So we’re on a mission to provide just that—lightning-fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and … we’re looking for a Customer Tech Support Team Leader with a strong background in broadband, networking, or telecommunications to help us deliver exceptional customerservice and technical support. Could that be you? If leading a team to provide outstanding technical support gets you out of bed in the morning, and ensuring seamless connectivity for customers puts … pm, once training is completed. Here's why you will love this role.... - Lead and develop a team of technical support advisors - Make a real impact by championing customer needs across the business - Work in a fast-paced environment where no two days are the same - Collaborate with engineering, operations, and product teams to enhance service quality - Be More ❯
Hessle, North Humberside, North East, United Kingdom Hybrid / WFH Options
Good Travel Management
plan Gym and retail discounts YuLife Wellbeing & ESG app Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a … annual travel spend of <£200k Understand the products and value proposition of GTM Provide automated monthly reporting for all the clients in the portfolio Identify gaps and trends in customer spend Maximise and grow clients, working collaboratively with with the Account Management strategic team Improve profitability where possible through pricing adjustment, technology introduction or any other upselling opportunities Support … end implementation for assigned clients Support the strategic Account Management team with securing meetings and identifying contacts for Red customers Work closely with the Operations Team and supports any customer complaints or price matching queries Accurately manages all client CRM data Responsible for internal central email inbox distribution for client requirements Participate in new sales bids when required Drive More ❯
Cybersecurity . The ideal candidate will combine deep technical expertise with a passion for problem-solving and helping others grow. Key Responsibilities Deliver high-quality technical support via phone, service desk, chat, or in-person interactions. Troubleshoot and resolve issues across: Windows OS & applications Networking (Cisco/Meraki/Fortinet) – TCP/IP, DNS, DHCP, VPN Microsoft Azure & Intune … and data protection standards. Participate in an on-call rota for out-of-hours support (including weekends on rotation). Ensure SLA compliance , driving timely resolution of incidents and service requests. Required Skills & Qualifications Proven experience in technical support/Infrastructure duties (multi-site or enterprise preferred). Strong expertise in: Windows OS & desktop environments Cisco & Meraki networking Fortinet … firewalls Excellent troubleshooting and problem-solving abilities. Strong customerservice mindset with clear communication skills. A collaborative approach , with the ability to mentor and guide others. Positive attitude and a drive for continuous improvement. Preferred Qualifications IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL). Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk). More ❯
Cottingham, North Humberside, England, United Kingdom Hybrid / WFH Options
Principal IT
an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused IT Support Technician to join our growing IT Support Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end … resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of … customer satisfaction Contribute to documentation and internal knowledge sharing. Essential Skills and Experience Strong, methodical problem-solving abilities Excellent communication and interpersonal skills Solid understanding of Windows desktop operating systems and troubleshooting Hands-on experience installing and supporting Microsoft Office 365 products Good working knowledge of TCP/IP, Ethernet networking, routing, and firewalls Strong customerserviceMore ❯
Driffield, North Humberside, England, United Kingdom
Reed
IT professional to contribute to the organisation’s IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customerservice in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will be beneficial for this role: 3-5 years’ experience in a customer-facing IT support role Strong imaging and build skills More ❯
and paper stock management Creating ID cards and managing access systems Escalating technical issues to senior engineers Demonstrating commitment to professional development Desirable skills: Strong communication and interpersonal skills Customerservice orientation Ability to multitask and manage interruptions Technical problem-solving abilities Familiarity with Microsoft and Google applications Experience using IT helpdesk systems Team player with a proactive More ❯
and traveller profiles Your role will evolve as technology continues to do so too! And you’ll be working for a growing company who are invested in providing excellent customerservice, high performing tech and sustainable travel. The position requires 2 days a week in the office, 3 days from home (Monday-Friday). We’re looking for More ❯