Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Suffolk County Council
promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid Responsibilities as our SEND Assessment Coordinator: Conduct statutory Education Health and Care … records and provide reports. Identify and escalate safeguarding/risk concerns. Build relationships with partners in education, health, and community settings. Provide high quality customerservice in line with our WE ASPIRE values. What we're looking for in our SEND Assessment Coordinator: Graduate level qualification in a more »
Employment Type: Permanent, Part Time, Work From Home
the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »
BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 CustomerService Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customerservice, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
key infrastructure initiatives underway including (Win11 deployment, Unified Communications, AD domain consolidation, Legacy technology replacement) We value teamwork, enthusiasm and dedication to delivering exceptional customer service. In this fast-paced environment, you will face diverse challenges every day. You can look forward to a varied, inspiring and rewarding career. … operation of our ICT systems. Your primary focus will be on installing, maintaining, and supporting our EPR Epic system environment - resolving incidents, problems, and service requests in a timely manner, adhering to agreed service level agreements (SLAs). You will be the go-to person for troubleshooting and … providing technical solutions to Epic infrastructure-related issues. Your expertise and support will be invaluable in maintaining a high standard of service delivery. Key Responsibilities include: Troubleshoot and resolve Infrastructure issues promptly, ensuring minimal disruption to critical services. Proactively monitor alerts, system performance, capacity, and security, implementing necessary enhancements more »
infrastructure initiatives underway including (Win11 deployment, Unified Communications, AD domain consolidation, Legacy technology replacement). We value teamwork, enthusiasm and dedication to delivering exceptional customer service. In this fast-paced environment, you will face diverse challenges every day. You can look forward to a varied, inspiring and rewarding career. … supporting a complex multi-vendor environment. Handling complex organisational issues and constraints. Proven experience of workload planning and delivery of key targets within a service environment. Development and documentation of standard build documents and operating procedures Experience of leading others Infrastructure design, concepts and fault finding Desirable NHS IT … complex IM&T project proposals Desirable Software packaging Azure/AWS/Cloud management NHS/CFH applications Sophos/MDE Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Ipswich, England, United Kingdom Hybrid / WFH Options
Focus Resourcing Group Careers
Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customerservice for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
an experienced Business Development Manager to take the lead and grow their parts and e-commerce department in Ipswich. Providing an outstanding level of service to yacht owners and dealerships around the world, the successful candidate will deliver increased e-commerce revenue by developing online sales platforms, attracting new … to develop eCommerce sales growth, looking to find and onboard new eCommerce customers. * Maximizing of eBay selling opportunities and maintaining satisfaction score. * Providing excellent customerservice to enhance customer experience. * Managing the day-to-day running of the Parts Sales team, including workload and people management. * Managing … development experience, specifically working on online marketplaces, social media etc * Entrepreneurial flair to identify new business opportunities * A positive attitude with excellent communication and customerservice skills * The ability to work independently and as part of a team, * Excellent attention to detail and be highly organised * Strong IT more »
who may be anxious or have cultural or language difficulties in understanding. Maintains working relationships within own and other departments to facilitate an effective service Use judgement to deal with a range of routine and non-routine problems that may arise, and only exceptionally refer very complex issues to …/C or equivalent in English and Maths NVQ level 3 in administration/secretarial or equivalent Knowledge Essential Confidentiality and Data Protection Customerservice Knowledge of relevant work area and specialist terminology NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of … Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customerservice for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
Own vehicle essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customerservice for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customerservice for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customerservice for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »