Customer Service Jobs in the Isle of Man

8 of 8 Customer Service Jobs in the Isle of Man

Sales and Service Manager

Isle of Man, United Kingdom
Orchard Recruitment Ltd
Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company's … MVNO, Broadband, Ethernet & IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated … new Wholesale customers and markets and develop a lead generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging More ❯
Employment Type: Permanent
Salary: GBP 48,000 - 60,000 Annual
Posted:

Sales and Service Manager

Douglas, Isle of Man, United Kingdom
Orchard Recruitment Ltd
Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company's … MVNO, Broadband, Ethernet & IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated … new Wholesale customers and markets and develop a lead generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging More ❯
Employment Type: Permanent
Salary: £48000 - £60000/annum Plus benefits package
Posted:

IT Service Desk Team Lead

Isle of Man, United Kingdom
Orchard Recruitment Ltd
of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead will ensure the provision of exceptional IT support to … t just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and … maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside the team Managing escalations and collaborating with our technical teams and suppliers to ensure a prompt restoration More ❯
Employment Type: Permanent
Salary: GBP 38,000 - 44,000 Annual
Posted:

IT Service Desk Team Lead

Douglas, Isle of Man, United Kingdom
Orchard Recruitment Ltd
of significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead will ensure the provision of exceptional IT support to … t just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and … maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside the team Managing escalations and collaborating with our technical teams and suppliers to ensure a prompt restoration More ❯
Employment Type: Permanent
Salary: £38000 - £44000/annum Excellent benefits package
Posted:

Professional Services Consultant

Isle of Man, United Kingdom
Orchard Recruitment Ltd
Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Professional Services Consultant. In this role you will contribute to the strategic direction and drive necessary activity to deliver the … be able to play an integral part in strategy. You will collaborate on project planning, suggest future improvements to the company's Enterprise Cloud service and propose technology solutions as part of the Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience … Cloud and application migration. Reporting to the Group Professional Wholesale Services Director, the specific duties for the Professional Services Consultant will include: Consultancy around customer workloads and/or migrations to Cloud platforms You will own and be expected to drive the Modern Workplace/Managed IT sales targets More ❯
Employment Type: Permanent
Salary: GBP 70,000 - 85,000 Annual
Posted:

Professional Services Consultant

Douglas, Isle of Man, United Kingdom
Orchard Recruitment Ltd
Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Professional Services Consultant. In this role you will contribute to the strategic direction and drive necessary activity to deliver the … be able to play an integral part in strategy. You will collaborate on project planning, suggest future improvements to the company's Enterprise Cloud service and propose technology solutions as part of the Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience … Cloud and application migration. Reporting to the Group Professional Wholesale Services Director, the specific duties for the Professional Services Consultant will include: Consultancy around customer workloads and/or migrations to Cloud platforms You will own and be expected to drive the Modern Workplace/Managed IT sales targets More ❯
Employment Type: Permanent
Salary: £70000 - £85000/annum Excellent benefits package
Posted:

Commercial In-House Lawyer

Isle of Man, United Kingdom
Orchard Recruitment Ltd
Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Commercial In-House Lawyer. In this role you will focus on commercial and strategic legal and regulatory matters across the group … wide range of commercial contracts including agreements relating to hardware, software licensing, services, IT support and end user license agreements Reviewing, drafting and negotiating customer, supplier and consultancy agreements Managing legal aspects of reseller arrangements and managed service contract Drafting and advising on data centre contracts and cloud … service contracts Working closely with product and sales teams to draft and negotiate contracts for business products and services, managing contractual processes from RFP to implementation Advising the businesses in respect of any disputes brought by or against any of the group companies and managing litigation where required Reviewing More ❯
Employment Type: Permanent
Salary: GBP 84,000 - 98,000 Annual
Posted:

Commercial In-House Lawyer

Douglas, Isle of Man, United Kingdom
Orchard Recruitment Ltd
Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Commercial In-House Lawyer. In this role you will focus on commercial and strategic legal and regulatory matters across the group … wide range of commercial contracts including agreements relating to hardware, software licensing, services, IT support and end user license agreements Reviewing, drafting and negotiating customer, supplier and consultancy agreements Managing legal aspects of reseller arrangements and managed service contract Drafting and advising on data centre contracts and cloud … service contracts Working closely with product and sales teams to draft and negotiate contracts for business products and services, managing contractual processes from RFP to implementation Advising the businesses in respect of any disputes brought by or against any of the group companies and managing litigation where required Reviewing More ❯
Employment Type: Permanent
Salary: £84000 - £98000/annum Excellent benefits package
Posted:
Customer Service
the Isle of Man
25th Percentile
£87,500
Median
£91,000
75th Percentile
£94,500